Why do you hate America so much? See, I too know how to make ridiculous loaded question arguments. And it doesn't require any intelligence to make them either.

How about you taking some personal responsibility buddy and stop blaming 39 for Comcast's poor service? Man up and take some responsibility!

Don't forget those limited areas inside Houston where you can get TVMAXX (they may have changed their name at some point). My old apartment complex on West Alabama @ Greenbrier, you could only get TVMAXX or UVerse. They had an exclusive agreement with the properties for service, so even though I hated Comcrap, I would have preferred them, but couldn't get them. TVMAXX was so bad to deal with that I went so far as to sign on with Clear. Those last few months in Houston, I spent at least one day a week on the phone with Clear. I didn't know how bad customer service could be until I had an account with Clear. They made Comcrap and DirecTV look like exemplary models of customer service.

Is this Peggy from the tech support department? I'm still waiting for the call back that you promised me!

Yes!! Every once in a while, I stumble upon a tech. whether from the cable co, DTV, etc., that actually has an ounce of common sense, and knows at least how whatever they are supposed to be installing works. My question is why can they not train their other employees to be like these guys?

I called the cable co. when my neighbor cut the line feeding my house that went through his back yard. I explained to them what happened in detail. When the kid showed up, he wanted to come in and test the signal at my modem. Then he saw that I was not using one of their modems so he wanted to connect his and test that. I kept telling him that the problem, as I had explained to the people who dispatched him, was not inside my home...not even on my property! He proceeded to go out and look at the box on my house, then he walked around scratching his head for a minute. I finally went out there, and nicely told him to go knock on the neighbors' door and ask to go in their yard and fix the cable. He came back in 10 minutes. 5 minutes before he came back, I was on the internet. I must have told him 7 times that the cable was cut in the neighbors' yard. Maybe he was hearing impaired and could not afford a hearing aid. That would be his only excuse for his stupidity!

Then there was the time I watched the cable guy and the dish guy fight like 3rd graders over who's cable the only coax from demarc belonged to! Someone was going to have to run a new line....but the dish guy got their first, so he used the one that was already there.

Cable guy: "That is "my" wire. It goes out to where my box goes!"

Dish guy: "Too bad buddy. You should have got here earlier."

Cable guy: "Well I need that cable for the modem."

Dish guy: "Sorry man, we already spliced it in the attic and hooked it up to our box, and if you cut it when we leave, there is going to be trouble."

Cable guy: "So now I have to run a new cable?"

Dish guy: "Looks that way."

Cable guy: "But.....but....that was MY wire"

Dish guy: "No...the wire belongs to the homeowner. She called us to install Dish. We used the wires that were there. End of story. Have fun. See ya!"

It was a hilarious banter. I thought the cable guy was going to tear up. He called his supervisor and explained....then it was silent for a minute. Then he stomped back to his truck, and sat in it for 15 minutes or so. Then another cable guy showed up, and they proceeded to reluctantly run a new cable for the modem.

Just yesterday, I had a cable guy tell a client that no one should EVER try and program the cable remote to operate anything besides the TV. Really? EVER? I agree with him, but for a different reason. What a moron.

I better go see what they pay, because if I do not need any kind of skill or sense, and it pays decent, it might be an alright gig. ;)

Just imagine all of the hours you could clock if you were in QC or the complaint department.  You'd be a gazillionaire within 6 months.  

Expenses?  A charged drill and a bag of F-Connectors.  

If i were the cable guy on that job i would cut that wire right at the entrance to the house and pull it all the way back to my box and tell the dish guy to have fun.

Amen. This past year I've dealt with subs on Comcant installs that used to only be responsible for disconnects. Basic dirt bags seemingly on work release. You need to bitch real hard to get a real tech and it seems like the tech1 and 2 positions have been eliminated.