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Apple TV wireless "disconnect" (but not...
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| Topic: | Apple TV wireless "disconnect" (but not really) issues This thread has 12 replies. Displaying all posts. |
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| Post 1 made on Tuesday July 24, 2012 at 07:01 |
netarc Senior Member |
Joined: Posts: | May 2004 1,348 |
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Finally got around to playing with an Apple TV a couple of weeks ago; set it up as a temp source in my setup; my initial impression was "nice interface"; my very next impression was "WTF, why is it not seeing the network?!?"
Long story short, it seems that even thought hte ATV is succesful at connecting to a wireless network, every few hours it drops off; the ATV still responds to pings from another network client, so it's not fallen off the network; and in fact in the network settings it still reports a connection and IP address. Yet the device appears to think it's got not network connection, as evidenced by the fact that all network media apps/playback options disappear.
Restarting the device doesn't resolve; the only thing that appears to do so is to redo the wireless network connection (SSID, password, etc).
Annoying, to say the least; and certainly not something I'd care to deploy in a client home. Anyone else experienced these type of network dropoff issues?
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| Post 2 made on Tuesday July 24, 2012 at 09:00 |
william david design Super Member |
Joined: Posts: | March 2005 2,943 |
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One possible solution: [Link: macworld.com]Also, changing encryption type may work.
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Defectus tuus consilium carpere discrimen mihi non constituit. |
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| Post 3 made on Tuesday July 24, 2012 at 12:14 |
ichbinbose Select Member |
Joined: Posts: | August 2011 1,822 |
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can you plug it into the network vs. using wireless? As always wired works better than wireless
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| Post 4 made on Wednesday July 25, 2012 at 01:21 |
FrogAV Long Time Member |
Joined: Posts: | March 2012 419 |
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Make sure you are using WPA2-AES encryption. Nothing else works consistently other than perhaps WEP.
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Ryan Posner Frog AV |
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| Post 5 made on Wednesday July 25, 2012 at 08:30 |
mrtristan Select Member |
Joined: Posts: | October 2003 1,629 |
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Try using Airport Extreme as a router
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| OP | Post 6 made on Wednesday July 25, 2012 at 17:52 |
netarc Senior Member |
Joined: Posts: | May 2004 1,348 |
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| OP | Post 7 made on Wednesday July 25, 2012 at 17:52 |
netarc Senior Member |
Joined: Posts: | May 2004 1,348 |
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On July 25, 2012 at 08:30, mrtristan said...
Try using Airport Extreme as a router -1, dude .... seriously?!?
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| OP | Post 8 made on Wednesday July 25, 2012 at 17:54 |
netarc Senior Member |
Joined: Posts: | May 2004 1,348 |
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On July 24, 2012 at 12:14, ichbinbose said...
can you plug it into the network vs. using wireless? As always wired works better than wireless Natch, I fully expect this will work, just haven't gotten around to trying that yet as I'd have to pop a switch in nearby. Still, it's telling that wifi isn't reliably on this device - not a mere annoyance, but a deal breaker imho.
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| OP | Post 9 made on Wednesday July 25, 2012 at 17:56 |
netarc Senior Member |
Joined: Posts: | May 2004 1,348 |
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On July 25, 2012 at 01:21, FrogAV said...
Make sure you are using WPA2-AES encryption. Nothing else works consistently other than perhaps WEP. yes, that is the case ... fwiw, the router is a Netgear WNDR3800, and I have tried connecting to both 2.4Ghz and 5Ghz networks (WPA2/AES) with the same result, of the ATV stumbling off the network several hours after setup.
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| OP | Post 10 made on Wednesday July 25, 2012 at 18:02 |
netarc Senior Member |
Joined: Posts: | May 2004 1,348 |
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On July 24, 2012 at 09:00, william david design said...
One possible solution: [Link: macworld.com]Also, changing encryption type may work. Thanks for that - it appears they are saying that ATV isn't happy with routers configured to use 'wide channels' (e.g., combining channels 1/6, 6/11). Not the case here, though - my router is configured for a single channel only.
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| Post 11 made on Wednesday July 25, 2012 at 18:34 |
tweeterguy Loyal Member |
Joined: Posts: | June 2005 7,713 |
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On July 25, 2012 at 17:52, netarc said...
-1, dude .... seriously?!? Why not? I bet out of the box with no changes to setup other than setting an SSID and WPA2 the AE will perform far better than the Netgear you have in there. I mean we are comparing two off the shelf consumer brands here...you can't polish a turd but the AE is a shinier turd than that Netgear IMO.
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| Post 12 made on Friday July 27, 2012 at 09:44 |
Ranger Home Super Member |
Joined: Posts: | June 2007 3,476 |
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I consistantly have this issue. Apple loses all the icon options but two. Hardwired. Eventually it fixes itself and then happens again a couple times a week.
HARDWIRED! NOt wireless. Frustrating. No solution. Yes. For me.
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| OP | Post 13 made on Wednesday August 8, 2012 at 21:45 |
netarc Senior Member |
Joined: Posts: | May 2004 1,348 |
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Infuriating ... I hard-wired the Apple TV, left it alone for a few days - come on back, and once again it has 'fallen off' the network.
Just as when configured for wireless - the ATV still responds to pings from another network client, so it's NOT fallen off the network; the network settings still report a connection and IP address. Yet the device thinks it's got NO network connection, as evidenced by the fact that all network media apps/playback options disappear.
Went into network settings to "reconfigure," selected automatic IP, back to main, and suddenly it's 'back on' the network. What a steaming POC ... glad I tested it before deploying in client's home - guess I'll be going Roku for this client.
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