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Question on minor networking problem
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| Topic: | Question on minor networking problem This thread has 12 replies. Displaying all posts. |
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| Post 1 made on Monday June 11, 2012 at 13:12 |
Zohan Super Member |
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Posts: | September 2010
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Installed a Sonos system with a LaCie NAS. When finished and setting up clients ipad noticed there were 2 networks available with almost identical network names, actually they were identical but the 2nd one had 2 or 3 numbers after the name. I did not remember if it was like that before I started. Client called the next day to say they cannot access the internet from any devices. They called ISP (cablevision) who told them "Somehow the network was set to another one"....Not sure what that means? They were back to normal until client emailed me today to say they were not connected again. I will be going back at the end of the week and would like to know what I did to cause this and how to fix it. Also having a sonos/itunes/nas issue as stated in another thread, and would like to get it done in one shot. Any guidance on this? Thx
Last edited by Zohan on June 11, 2012 13:34.
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| OP | Post 2 made on Monday June 11, 2012 at 16:03 |
Zohan Super Member |
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Posts: | September 2010
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Latest info:
The problem is only with the mac laptop getting booted, not with anything else.....
The mac was the one used for initial setup if that matters
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| Post 3 made on Monday June 11, 2012 at 16:32 |
Gman Select Member |
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Posts: | February 2009
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How many WAPs do you have on the system? They should all have the same SSID and password. Also, security should be AES as recommended by Apple
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| OP | Post 4 made on Monday June 11, 2012 at 18:57 |
Zohan Super Member |
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There are no waps....new modem and separate wifi router(possibly d-link) just installed by cablevision. Thats all.
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| Post 5 made on Monday June 11, 2012 at 19:16 |
Gman Select Member |
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On June 11, 2012 at 18:57, Zohan said...
There are no waps....new modem and separate wifi router(possibly d-link) just installed by cablevision. Thats all. I would still check the security mode and make sure it is AES
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| Post 6 made on Monday June 11, 2012 at 19:19 |
tweeterguy Loyal Member |
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7,713 |
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Replace whatever crap they have with something reliable that you are familiar with. They likely have some rubbish equipment such as Zyxel if it was provided by their ISP. If you're setting up security with Apple products, start with WPA-2 Personal (aka AES as the gman mentioned). But first I'd rip that garbage out pronto! The minute you start refusing to work with client or ISP provided network equipment the better and more reliable your systems will be. I may come off as a hard ass about this (don't really care) but I refuse to work with anything other than what we provide when it comes to network equipment, that goes for the modem too.
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| OP | Post 7 made on Monday June 11, 2012 at 19:49 |
Zohan Super Member |
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On June 11, 2012 at 19:19, tweeterguy said...
Replace whatever crap they have with something reliable that you are familiar with. They likely have some rubbish equipment such as Zyxel if it was provided by their ISP. If you're setting up security with Apple products, start with WPA-2 Personal (aka AES as the gman mentioned). But first I'd rip that garbage out pronto! The minute you start refusing to work with client or ISP provided network equipment the better and more reliable your systems will be. I may come off as a hard ass about this (don't really care) but I refuse to work with anything other than what we provide when it comes to network equipment, that goes for the modem too. I understand all of that, but the whole system consists of 3x play5's, a connect amp and a dock, all within 100' and the furthest they will ever go with ipad is 150' tops, so I didn't think necessary. Maybe i'm wrong on that who knows... Just seems odd the only device with an issue is the mac, and there wasnt an issue before. I will try the wpa-personal setup.. Thanks
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| Post 8 made on Monday June 11, 2012 at 19:55 |
goldenzrule Loyal Member |
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Posts: | July 2007
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Is the D-link Dual frequency? It could account for the two different SSID's. I don't know if all dual frequency routers do this, but I do know I have seen some that do require separate SSID's to be entered during setup. Whether you can enter the same name or not, I am not sure.
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| OP | Post 9 made on Monday June 11, 2012 at 19:59 |
Zohan Super Member |
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Posts: | September 2010
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On June 11, 2012 at 19:55, goldenzrule said...
Is the D-link Dual frequency? It could account for the two different SSID's. I don't know if all dual frequency routers do this, but I do know I have seen some that do require separate SSID's to be entered during setup. Whether you can enter the same name or not, I am not sure. Hmmmm, I will definitely check that on Thursday! If that is the case, which frequency is more stable for mac, or doesn't it matter? I guess I could look it up but do you know default username and password for the d-link?
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| Post 10 made on Monday June 11, 2012 at 20:14 |
fcwilt Senior Member |
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Posts: | September 2003
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JFYI WPA-PSK or WPA2-PSK are selections that are not necessarily tied to the encryption setting of TKIP or AES.
Verify what options your WAP supports and select the settings required by the client being sure that you have the desired selection in both categories.
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Regards, Frederick C. Wilt |
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| Post 11 made on Monday June 11, 2012 at 20:15 |
Gman Select Member |
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Posts: | February 2009
2,211 |
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D-Link Ip Address is : 192.168.0.1
Username: admin
No password
I think 11 is the default channel...might be 6
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| OP | Post 12 made on Monday June 11, 2012 at 21:01 |
Zohan Super Member |
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Posts: | September 2010
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| OP | Post 13 made on Wednesday June 13, 2012 at 21:12 |
Zohan Super Member |
Joined:
Posts: | September 2010
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update....
Client called..she deleted and reinstalled the setup program and all has been fine
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