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How to transfer Crestron Mobile Pro G...
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| Topic: | How to transfer Crestron Mobile Pro G from my iTunes to a customers iPad? This thread has 10 replies. Displaying all posts. |
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| Post 1 made on Tuesday February 21, 2012 at 15:29 |
mrtristan Select Member |
Joined:
Posts: | October 2003
1,629 |
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A customer's mobile pro G went bad on the weekend. He said he tried to do an update on it then suddenly all he could get was a black screen whenever the app opened. I confirmed it today and Crestron tech support suggested deleting the app and reloading it again from their iTunes. So I did a stupid thing and deleted it on the iPad before realizing it was never backed up on the client's iTunes.
Crestron's Mobile Pro G isn't available for download at the moment as they've pulled it off because of a glitch and are waiting for Apple's approval for the new one (or they haven't revised it yet and are not allowed to resubmit an older version).
So now I'm stuck with a client who has no control unless I am able to somehow "lend" my app to him from my iTunes. Is this possible without restoring the client's iPad? So far I've been able to back it up with the assumption that I can get his iPad back to the way it was if I have to restore it.
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| Post 2 made on Tuesday February 21, 2012 at 16:06 |
longshot16 Super Member |
Joined:
Posts: | November 2009
3,439 |
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The latest release of the crestron app was flawed. Crestron is aware and removed the app until its fixed. He might have the bad app.
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The Unicorn Whisperer |
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| Post 3 made on Tuesday February 21, 2012 at 16:09 |
kgossen Super Member |
Joined:
Posts: | March 2008
3,026 |
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I would think you'd have to authorize his iPad for your account which would then delete any apps on his iPad you don't have. He doesn't have any TP's or remotes for control?
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"Quality isn't expensive, it's Priceless!" |
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| OP | Post 4 made on Tuesday February 21, 2012 at 16:29 |
mrtristan Select Member |
Joined:
Posts: | October 2003
1,629 |
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He has a PTX3 but I just found out it's been locked up for three months with no way to reset it. Ill have to get tech support to help me try to reboot it using Toolbox. Fun stuff
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| Post 5 made on Tuesday February 21, 2012 at 19:29 |
cgav Select Member |
Joined:
Posts: | September 2009
1,568 |
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If his iPad is jailbroken, you can download the "cracked" ipa. I can't see a problem with that considering he has paid for the full version.
apptrackr.org and make sure you change the drop down to iPad instead of iPhone/iPod
Then when it's fixed, reload the paid for, uncracked version.
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| Post 6 made on Tuesday February 21, 2012 at 20:04 |
Dave in Balto Super Member |
Joined:
Posts: | January 2008
2,770 |
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Good luck, I found this out today as well. All I had left to do to finish a project was install the app and load it and I was done a lighting job, at least I put in a CNX B 12 just in case something went wrong with the iPad.
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Hey, careful man, there's a beverage here!
The Dude |
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| Post 7 made on Tuesday February 21, 2012 at 21:10 |
Stryker Long Time Member |
Joined:
Posts: | November 2010
402 |
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Give him an xpanel on his computer or let the client borrow your shop iPad (if you have one)
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"If they give you ruled paper, write the other way" |
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| OP | Post 8 made on Tuesday February 21, 2012 at 21:18 |
mrtristan Select Member |
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Posts: | October 2003
1,629 |
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| Post 9 made on Tuesday February 21, 2012 at 21:39 |
sofa_king_CI Super Member |
Joined:
Posts: | June 2009
4,230 |
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Yes Xpanel - I have SB do an XPanel with every project because even if you don't fix the little bits that need fixed, it makes an 'okay' backup. Spend 30 minutes on it and its great. Some clients actually prefer it to the handhelds, especially for DA stuff.
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do wino hue? |
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| Post 10 made on Wednesday February 22, 2012 at 10:05 |
lites4u Active Member |
Joined:
Posts: | August 2006
745 |
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On February 21, 2012 at 21:39, sofa_king_CI said...
Yes Xpanel - I have SB do an XPanel with every project because even if you don't fix the little bits that need fixed, it makes an 'okay' backup. Spend 30 minutes on it and its great. Some clients actually prefer it to the handhelds, especially for DA stuff. +1. X-panel should be created with every job whether you plan on selling to the customer or not IMO.
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| Post 11 made on Wednesday February 22, 2012 at 10:48 |
thecynic315 Senior Member |
Joined:
Posts: | August 2008
1,001 |
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is the client using itunes in Windows?
If so, THERE MAY be a way though Ive never tired it.
When you sync with itunes the older version of the app is moved to the recycle bin. Now what I wonder is it possible to restore the file, delete the app from the ipad then resync on the computer.
other than that there is no way to really interact with the file system on an iOS based device with out jailbreaking.
As far as sharing your app, again without authorizing his device and making a mess or jailbreaking there is no way to get the app there.
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