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Forums > CI World > Custom Installers' Lounge
How about Sonos iPod docks?
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How about Sonos iPod docks?
This thread has 9 replies. Displaying all posts.
Post 1 made on Saturday February 18, 2012 at 21:12
Tom Ciaramitaro
Loyal Member
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7,853
I'm new to Sonos; using it at home. Have a few zone amps, one controller, a Play3, all are great. Tried to connect a dock and it couldn't be located. Wasn't worried about it cause I wasn't planning to use it.

Set one up in client's home and it's been a little temperamental. Connected fine, wants to not show up every so often. Reasonably close to a zone player, which has been fine. Have to go check on it.

Did a demo at a client's home, where a play3 was fine; the dock just couldn't connect. Looked like it showed up; tried to do it's firmware update and just got error messages.

I'm not necessarily looking for troubleshooting help; more interested in whether you are finding these docks to be as solid as the zone players and amps in real life.
There is no truth anymore. Only assertions. The internet world has no interest in truth, only vindication for preconceived assumptions.
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Post 2 made on Saturday February 18, 2012 at 22:56
cma
Super Member
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Posts:		August 2003
3,044
I haven't had any problems with the few I've installed.
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Post 3 made on Saturday February 18, 2012 at 23:21
internetraver
Advanced Member
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Posts:		April 2003
797
No problems here either.
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Post 4 made on Sunday February 19, 2012 at 23:54
Slimfoot
Select Member
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Posts:		October 2003
1,546
Tom, have you removed and reinstalled the battery?
Sir, my concern is not whether God is on our side; my greatest concern is to be on God's side, for God is always right.
Abraham Lincoln
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OP | Post 5 made on Monday February 20, 2012 at 01:55
Tom Ciaramitaro
Loyal Member
Joined:
Posts:		May 2002
7,853
Dock... battery?
There is no truth anymore. Only assertions. The internet world has no interest in truth, only vindication for preconceived assumptions.
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Post 6 made on Monday February 20, 2012 at 02:15
SOUND.SD
Loyal Member
Joined:
Posts:		April 2006
5,523
On February 19, 2012 at 23:54, Slimfoot said...
Tom, have you removed and reinstalled the battery?

Huh?
Bulldog AV - San Diego, CA
www.bulldog-av.com
[Link: facebook.com]
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Post 7 made on Monday February 20, 2012 at 10:09
Slimfoot
Select Member
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Posts:		October 2003
1,546
Never mind, I had controller and dock on the brain.
Sir, my concern is not whether God is on our side; my greatest concern is to be on God's side, for God is always right.
Abraham Lincoln
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Post 8 made on Monday February 20, 2012 at 15:24
NEZBO
Select Member
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Posts:		September 2009
1,698
On February 18, 2012 at 21:12, Tom Ciaramitaro said...
I'm new to Sonos; using it at home. Have a few zone amps, one controller, a Play3, all are great. Tried to connect a dock and it couldn't be located. Wasn't worried about it cause I wasn't planning to use it.

Set one up in client's home and it's been a little temperamental. Connected fine, wants to not show up every so often. Reasonably close to a zone player, which has been fine. Have to go check on it.

Did a demo at a client's home, where a play3 was fine; the dock just couldn't connect. Looked like it showed up; tried to do it's firmware update and just got error messages.

I'm not necessarily looking for troubleshooting help; more interested in whether you are finding these docks to be as solid as the zone players and amps in real life.

Only installed 2 so far. Seem to work as well as everything else. Sonos tech support is pretty decent. I am sure they can help. If you you the laptop to add devices it seems to work better from the software provided.
Better days are ahead
onesourceinnovation.com
Better days are ahead
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Post 9 made on Monday February 20, 2012 at 20:26
Cubitus
Active Member
Joined:
Posts:		May 2008
663
On February 18, 2012 at 21:12, Tom Ciaramitaro said...
I'm new to Sonos; using it at home. Have a few zone amps, one controller, a Play3, all are great. Tried to connect a dock and it couldn't be located. Wasn't worried about it cause I wasn't planning to use it.

Set one up in client's home and it's been a little temperamental. Connected fine, wants to not show up every so often. Reasonably close to a zone player, which has been fine. Have to go check on it.

Did a demo at a client's home, where a play3 was fine; the dock just couldn't connect. Looked like it showed up; tried to do it's firmware update and just got error messages.

I'm not necessarily looking for troubleshooting help; more interested in whether you are finding these docks to be as solid as the zone players and amps in real life.

I ran into this once. Exactly like you desēribe it, the dock was intermittent and i was getting error messages every time it tried to connect on the network. I replaced it to the customer and bring it back to the shop with the intention of troubleshoot it in the demo room.

As soon as i connected it on our demo system, it was working perfectly, and used to work fine for 2 weeks or so.

I called back my customer to see if i could go perform some other tests in his home, just to find out what could be the problem. On site, the dock connected fine on the system and worked good for 20 minutes. I decided to leave it there and asked the customer to play with it.

Never heard of any issues since then... Looks like that setting it up on another network made it work. I can't give you any logical reason...
Jeff
www.onyxaudio.com
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Post 10 made on Monday February 20, 2012 at 21:32
SammPX
Long Time Member
Joined:
Posts:		May 2005
468
Never had an issue here. If the update doesn't work right it can hang everything up and cause issues. I've learned on larger systems to plug each device in one at a time and let them update individually.

Also I've fought with a few zone players that want to connect wirelessly when I try to connect them wired.
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