Savant makes a big deal about being selective about taking on new dealers. They are a smart company and want to grow at a sustainable and realistic rate. The rep being rude is not professional, and I can understand it leaving a bad taste in your mouth. Savant is an up and coming company that is trying to do things so they become one of the big players. If they continue to put out the innovative and robust product they have been, Crestron, AMX, and Control4 have something to worry about.

There's nothing wrong with targetting high end residential and needing to limit the number of dealers in a region. Their thinking is that they will have fewer dealers doing more projects and they can better support fewer dealers.

The other side of that is they may be losing a million in sales by passing up a current crestron dealer. And another side is that with more dealers everyone races to the bottom with discounts which lead to hiring cheap untrained labor and botched installations.

The only thing I find odd is that they wouldn't at least meet with you. Very strange. You could be doing 100k a year in crestron or 100mil and they will never know now.

thats the key. don't CLOSE the door on someone before you meet them.
they shouldnt just stop accepting people, but they should just get really selective.
and not just on if you can do the numbers, but if you can improve the brand by being a dealer that "gets it".

That's exactly why I said call Savant directly. Everyone has bad days. That's no excuse for a rep to be rude. Tell them the rep was rude. I've walked away from reps/lines for the same reason. Theres a guy out there now who I've never considered doing business with because of an interaction I had with him yearsssss ago.