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The following page was printed from RemoteCentral.com:
| Topic: | Pronto TSU 7000 ON SITE! This thread has 6 replies. Displaying all posts. |
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| Post 1 made on Tuesday February 1, 2011 at 17:01 |
william david design Super Member |
Joined:
Posts: | March 2005
2,943 |
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Client's pronto TSU 7000 stopped controlling all the RF controlled equipment in closet (everything but TV). I thought it was the RFX6000 box and went into the 7000 programming and switched all RF controlled devices to IR in tools and the remote now controls the equipment; However, the numeric keys on the Pronto will not work to control the cable box but the channel up, down and Guide buttons work. Best as I am thinking is there may be a problem in the Pronto that has partially disabled the remote. I have done a reset and the problem exists.
Any thoughts?
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Defectus tuus consilium carpere discrimen mihi non constituit. |
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| Post 2 made on Tuesday February 1, 2011 at 17:02 |
edizzle Loyal Member |
Joined:
Posts: | March 2005
5,916 |
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have you tried your estimator software and proposed a new remote!!!!! just kidding. so, the touchscreen buttons do not work, but the hardd buttons do?
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I love supporting product that supports me! |
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| OP | Post 3 made on Tuesday February 1, 2011 at 17:48 |
william david design Super Member |
Joined:
Posts: | March 2005
2,943 |
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On February 1, 2011 at 17:02, edizzle said...
have you tried your estimator software and proposed a new remote!!!!! just kidding. so, the touchscreen buttons do not work, but the hardd buttons do? Yes. Only some touchscreen buttons work. None of the numbers for direct access on touchscreen work
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Defectus tuus consilium carpere discrimen mihi non constituit. |
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| Post 4 made on Tuesday February 1, 2011 at 18:01 |
Booger Long Time Member |
Joined:
Posts: | December 2006
380 |
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How to initiate a full firmware update?
In some rare occasions it might occur that the software
on the device goes corrupt even preventing one from doing
a firmware update.
In such case, follow the steps below in order to enforce
a full firmware update:
Start the firmware updater.
Undock the TSU7000 and press the Next button.
On the next screen press the Troubleshoot buttton.
Place the TSU7000 into the docking and wait for the Repair
button to enable itself.
Now reset the control panel by pressing the key combination:
Page +, Home and Menu simultaneously immediately followed
by the next step.
Within 2 seconds set the firmware update flag by pressing
the following key combination for 2 seconds: Firmkey 2,
Firmkey 3 and Firmkey 4 (below the LCD) simultaneously
. The control panel will now start up showing a dialog
saying: "Application Firmware Download mode, normal operation
not possible.
Finally press te Repair button and wait for the update
to finish.
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| OP | Post 5 made on Tuesday February 1, 2011 at 18:11 |
william david design Super Member |
Joined:
Posts: | March 2005
2,943 |
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On February 1, 2011 at 18:01, Booger said...
How to initiate a full firmware update?
In some rare occasions it might occur that the software
on the device goes corrupt even preventing one from doing
a firmware update.
In such case, follow the steps below in order to enforce
a full firmware update:
Start the firmware updater.
Undock the TSU7000 and press the Next button.
On the next screen press the Troubleshoot buttton.
Place the TSU7000 into the docking and wait for the Repair
button to enable itself.
Now reset the control panel by pressing the key combination:
Page +, Home and Menu simultaneously immediately followed
by the next step.
Within 2 seconds set the firmware update flag by pressing
the following key combination for 2 seconds: Firmkey 2,
Firmkey 3 and Firmkey 4 (below the LCD) simultaneously
. The control panel will now start up showing a dialog
saying: "Application Firmware Download mode, normal operation
not possible.
Finally press te Repair button and wait for the update
to finish. What if that doesn't work?
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Defectus tuus consilium carpere discrimen mihi non constituit. |
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| Post 6 made on Tuesday February 1, 2011 at 19:38 |
edizzle Loyal Member |
Joined:
Posts: | March 2005
5,916 |
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if that doesnt work..... post #2
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I love supporting product that supports me! |
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| OP | Post 7 made on Wednesday February 2, 2011 at 08:13 |
william david design Super Member |
Joined:
Posts: | March 2005
2,943 |
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On February 1, 2011 at 19:38, edizzle said...
if that doesnt work..... post #2 I have already prepped them for the bad news...
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Defectus tuus consilium carpere discrimen mihi non constituit. |
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