If they had, there would probably be discrete power codes.

No problems reported on two HR24-500 over a month now.  One of those boxes was coupled with 63" Sammy 8000 series.  Both were controled by two separate set of MX-980.MRF350.  This young couple are NFL 3D nuts.  However, I am waiting on Sammy starts acting funny :}

On the HR DVRs they are dual remotes, IR and RF.

Un-friggen believable...

I've noticed an influx of stupid "solutions" to problems lately. Seems nobody from engineering ever asks the people who install these things for a living.

It should be our decision to enable that feature.

I doubt the IR interference from the glasses or the TV will matter much when the DirecTV box is in a rack 100' away. Funny how they just don't care.

While discussing this with the "tech" on the phone, I informed him that this is just a horrible decision. He also could not understand the point of having to use two remotes (Universal & RF OEM Remote) when the DirecTV box only allows either RF or IR, not both.

Luckily, my customer doesn't mind getting off the couch to press the "UP" button on the front of the box.

I will not approach a different control option (232/IP) at this point, not just to change a channel, which is crazy. I don't make the TV, nor the DirecTV box. He also understands technology enough to know the only way out is to deal with it, or pony up to a different control method.

I just could imagine if it was other customers who bitch at me when their cable boxes change channels too slow.

Can't wait to see what comes of this.

Just a simple menu option to enable/disable that would make a world of a difference.

Joey

I was trying to get into a service menu option on the HR24 2 weeks ago to enter prefix "9" for the telephone access (using PBX in that residence).
On the HR23 and below, you simply press the RightArrow and Active buttons.
"Active" button does not exist on HR24.
I called DTV tech support, and lady tells me to press RigthArrow and Active buttons. I tell here "Active" is not on the HR24 boxes. She tells me it has to be, because she's looking at HR24 procedures, and that what it tells her to press. 40min later, she admitted that she looked at the HR24 box and sure enough there is no such button, so there must not be an option to get into the menu on the HR24s.
In a stroke of brilliance, she did tell me that she was going to email the eng. dept. notifying them of the discrepancy.
No, she could not get back to me when she heard back from them. She suggested I call S.C. back and see if the procedure has been updated. Yea, like that's going to happen.

I don't think they really care anymore.......

DTV just shot themselves in the foot and dropped WAY below Cox/Motorola as a provider solution..........how sad is that........