We are currently working on a job that has the following:
3 SA 8300HDC boxes from SuddenLink in Eastern KY.
Marantz Blu-Ray
An AMX 8x8 HDMI UTPro Switch
1 Panasonic Premeire 50"
1 Panasonic Premiere 65"
1 Panasonic VT25 65"

We temporarily had one 8300 hooked up directly to the VT25 via HDMI for several weeks with no problem.

On Friday we began connecting things for the final install. We have the 2 Premieres, one 8300, and the blu-ray connected through the HDMI switch. In this configuration the blu-ray works fine, but the 8300 outputs a message saying the TVs are not HDCP compliant. To take things one step further we bypassed the switch and sent the 8300 through the AMX balun only to one TV with the same result. We have not been able to test with a short cable to the TV yet. We also have not connected the VT25 to the AMX switch either.

I am getting conflicting info from Panasonic on this. What really concerns me is they don't state the HDMI cards as being HDCP compliant but they explicitly state that the DVI cards are.

A search of the forum shows a history of 8300 issues that go back to 2004. Surely SA has addressed them by now.

Has anybody run into this? Is it worth a giving the DVI card a shot?

Mark:

A couple of things to check.
#1: Is the SA8300 set to a single (1080i) rez?
If not do so.
#2: Are you using Input 2 on the Panasonic (it should not make a difference.... but it does)?
#3: If the above ideas do not work get one of our Ethereal HDMI-DAD's as it will repair the EDID (low speed data stream) and should solve your problem.

i actually have that same prob at my own house. had a fujitsu for ever hooked up component video switching thru a sr5001 w a dv4001 never any problems. i just got a panny 50 g25 and using the hdmi pass thru to switch both sources which the recvr is only hdmi v1.1. my dv4001 no problems, my 8300 sa box sux ass. i get audio skipping, pic freezing. of course they tell me "its my system" yeah right! so now im passing video thru hdmi but using analog audio for now, gonna try a toss link to c if it gets better. i think its panny myself, or the pass thru

SA's used to have a problem with anything that didn't report itself strictly as a HDCP display... I know originally my SA8300 would refuse to work through a "HDCP Compliant Repeater". But yes, they did fix that. It's unlikely that cable company would still have such ancient firmware...

Thanks for the input guys. We've got it mostly working using your suggestions. In addition to using input 2 and fixing the output resolution, we also had to connect the box directly to the TV once. After doing that we were able to connect it to the matrix and make it work.

There does seem to be an additional issue that we discovered. It appears having the HDMI connected during the initial boot will prevent the box from downloading data. Once the blue boot screen disappears the HDMI must be disconnected. At that point the hard drive spins up. Once the HDMI is reconnected, picture and guide data will appear after a minute or so.

I had the same problem once at a customer's house who wanted to buy his own HDMI cable. Sure enough the cable was garbage and had to be replaced with a better cable. That, or the cable company did not update the firmware on that box to HDMI current day requirements.

holy crap. cable just absolutely sucks ass! i am so glad i do not have to deal with it.

Hmmmm.