On December 4, 2010 at 10:30, edizzle said...
to my knowledge, those ports do not work for controlling the box. i think if they work at all, they are for controlling a vcr or something. people have tried for years on hear to make them work with no luck.
These ports do not work period. The bigger issue is the Cisco RNG Converter Box uses a higher IR frequency than previous Scientific Atlanta or Motorola Converter boxes and IR Kits from several manufacturers have not worked on them. I installed a Peerless HD Flow Pro Wireless HDMI with IR pass-through kit yesterday and it will not work with the Cisco RNG Converter. I was told the older style remote issued by the cable company may work (apparently the change is in the remote itself not the converter) but no guarantee. The only other option is get your customer an older SA or Motorola converter or upgrade to the X1 platform which use RF when paired to the tv.