Your Universal Remote Control Center
RemoteCentral.com
Custom Installers' Lounge Forum - View Post
Previous section Next section Previous page Next page Up level
Up level
The following page was printed from RemoteCentral.com:

Login:
Pass:
 
 

Page 2 of 4
Topic:
Wow!!! Just Freaking Wow!!!
This thread has 46 replies. Displaying posts 16 through 30.
Post 16 made on Friday April 9, 2010 at 13:11
fcwilt
Senior Member
Joined:
Posts:
September 2003
1,283
On April 9, 2010 at 12:29, Audible Solutions said...
I publish under my real name. My intemperate remarks can be traced back to
me.

You are to be commended for that.

The dreckorator

Was that a spelling error or a put down?

...will insist on 1000/yard fabrics and 50k chairs. But the idea of putting in the
correct lighting and DA system seems strange?

My wife would care far more about the fabrics and the chairs then the electronics - that would not make her wrong. Different people have different priorities. That does not make them wrong to allocate their money as they see fit.

And what is the "correct" system? For whole house audio my brother opted for Crestron and he is happy with it. I opted for Sonos because I knew my wife would be happy with it. Is either one more "correct" then the other? IMO no.

The CI is going to care about the electronics otherwise he probably wouldn't be working in the field but he should not expect the client to share his passion, perhaps they will (that's always fun) but they may not. That is life.
Regards, Frederick C. Wilt
Post 17 made on Friday April 9, 2010 at 13:12
GotGame
Super Member
Joined:
Posts:
February 2002
4,008
WhiteVan Lifestyle,

Since you are going to have enough in the deposit. spend the extra time and effort in wiring the place for ridiculous amounts of future upgrades. Document and hand it off with future proposals to the client.

You may get to sell TWO lighting systems is the way I look at it.

You may got sell two intercom/music systems.

Have fun or GTFO, because you will be no good to anyone involved.
I may be schizophrenic, but at least I have each other.
Post 18 made on Friday April 9, 2010 at 13:12
39 Cent Stamp
Elite Member
Joined:
Posts:
May 2007
17,501
On April 9, 2010 at 00:05, WhiteVan Lifestyle said...
I just got off the phone 10 minutes ago and it appears I'm putting OnQ Unity with 12 zones of audio in a 4 million dollar home.
Long story and I prayed for it to go away but it is what it is.
I'm not even going to tell you the crazy ridiculous number I shot them to eliminate the chances of this happening.
It should have gotten a very loud are you freaking crazy response but instead it got an OK where do I sign. I told them I would need a deposit of 50% which is 3 times what the whole freaking job will cost me and they replied "no problem".
I guess I'm doing this.

This whole job is a cluster with the electrashin married to the interior dictator. They killed my Homeworks in favor of RA as stand alone system which they provide and pushed Crestron out in favor of OnQ.

WHAAAAAAT!!!!! Who knew that was even an option??????? WTF!!!!!

I feel a little sick.

This could possibly go down in trunk slammer history.

The plus side is we got a very nice dedicated theater and Lutron blinds out of it.

My advice to you is to document it well, label EVERYTHING and make sure the client has a copy of documentation. Also make sure that every cable is terminated to something... no stashed wires. Then knock this job out ASAP. Dont cut corners but get it done fast.

This will allow you to collect payment and walk away from the project without anything to think about or worry about.

My concerns are not with the product or the client but more with the electrician/interior designer couple. These sorts of nightmare teams can cause a lot of trouble and when/if the client ever figures out they are morons you dont want to be at the end of the job waiting for payment when the client decides everyone is screwing them and lawyers up.
Avid Stamp Collector - I really love 39 Cent Stamps
Post 19 made on Friday April 9, 2010 at 13:13
39 Cent Stamp
Elite Member
Joined:
Posts:
May 2007
17,501
On April 9, 2010 at 13:11, fcwilt said...
And what is the "correct" system? For whole house audio my brother opted for Crestron and he is happy with it. I opted for Sonos because I knew my wife would be happy with it. Is either one more "correct" then the other? IMO no.

Crestron is the obvious answer.... to pretty much every question in life :D
Avid Stamp Collector - I really love 39 Cent Stamps
Post 20 made on Friday April 9, 2010 at 13:53
Ernie Bornn-Gilman
Yes, That Ernie!
Joined:
Posts:
December 2001
30,076
On April 9, 2010 at 12:29, Audible Solutions said...
I publish under my real name. My intemperate remarks can be traced back to me. Still I tend to speak rather plainly because I believe that the Truth shall set you free.

Alan and I finally totally agree on something! That's why I use my real name, too.

The dreckorator

And in this thread, interior dictator and interior desecrator. Great tags, everyone! But even better was this:

...see the decorator trying to mussel in on a project

this, of course, can only happen along the seashore where fresh mussels can be obtained.

He is incredulous that someone would overpay for the wrong system when he wants to do the right system. It may be unprofessional but it's sure human nature--if you care about what you do.

I once more totally agree.

The only way to do a job and not be disappointed is not to know better -- the state of the decorator and her lecktrician husbin -- or to be a hack who works for dollars and has no pride of workmanship. Just as it's hard to get a cabinetmaker excited about designing, building and installing new kitchen cabinets for you made out of plywood, few of us would be proud of this job.

I'd need an attitude adjustment to do it, too.

And I'd hate not only the product, but also myself, for having to deal with any problems that arise. In fact, this might be the worst part of the project when it happens.
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
Post 21 made on Friday April 9, 2010 at 17:30
Prime Design
Active Member
Joined:
Posts:
August 2009
747
Sounds like they aren't beating you up on price so that isn't the issue, more that the system doesn't fit the job. Linda like seeing someone wearing really expensive ugly clothes, not your taste but you would still take the money.

Jeff will do a great job and use the unity system to its limits to give the client something worthwhile but if the client wants it and is willing to pay take the money. We aren't AV hall monitors just business people who like to give a value to our products but sometimes have to do as a client asks.

So long as it works as sold and the client receives value it is a fair business transaction. I run into this all the time, a client this morning wanted to load up a large project with Radio RA instead of Homeworks until the husband and I sat down and did the labor calcs to show the hidden costs of doing 180 line voltage switches and lack of conditional programming. Sometimes you can help other times you just do your job as best you can and bite your lip.

This could have been worse, I know dealers who would have been proud of this deal, Jeff just wants better for his clients.
Post 22 made on Friday April 9, 2010 at 17:32
Trunk-Slammer -Supreme
Loyal Member
Joined:
Posts:
November 2003
7,429
How dare a client tell a CI what they want! These people are stupid and we are smart.



Simple as that....Right?


Install whatever you like and tell the client to pay up.....
Post 23 made on Friday April 9, 2010 at 18:01
Palnews26
Long Time Member
Joined:
Posts:
April 2009
490
Who is the expert here?

I think a little explanation to the customer is in order.

You bid on the job, you got the job. Usually good news.

In the end your reputation is on the line, no matter what.

Don't overcharge for a inferior system.

Do it the right way, or don't do it.

Your good reputation is not worth it.

I think its better to be honest.
Instead of asking me why my price is high ask the other guys why they are low.
http://perfectionpluspainting.com
http://roofcleaningbergencounty.com http://powerwashingbergencounty.com
Post 24 made on Friday April 9, 2010 at 18:08
FP Crazy
Super Member
Joined:
Posts:
June 2003
2,914
So Mark is saying it's OK to "polish a turd" and sell it to the client because that is what they asked for.

lipstick on a pig is still lipstick on a pig, IMO.
Chasing Ernie's post count, one useless post at a time.
Post 25 made on Friday April 9, 2010 at 19:34
flcusat
Senior Member
Joined:
Posts:
April 2003
1,326
On April 9, 2010 at 12:31, Mr. Stanley said...
Recently bought a screen for a friend... It was origionally $1500, and the disty was blowing them out @ $200.00.

I told him there WOULD be freight charges, but still.... So I get him the screen, and I pay the $150 freight.

I give the screen to this guy, and he refuses to pay me the freight charge!!!

ex-friend now! (& this guys worth millions)!!!

...Then he calls me to ask if I'd help him install it... I said "No"!!!

Mr. Stanley, Have you ever considered writing a book with your stories?
I'm always right. The only time I was wrong was the time that I thought, that I was wrong.
Post 26 made on Friday April 9, 2010 at 19:46
39 Cent Stamp
Elite Member
Joined:
Posts:
May 2007
17,501
On April 9, 2010 at 19:34, flcusat said...
Mr. Stanley, Have you ever considered writing a book with your stories?

A book? I think he should start a blog! And i found the PERFECT wordpress template for him.

http://dreamamp.che4to.ru/

Tell me thats not the perfect template for someone whos been around 2 channel for so long.
Avid Stamp Collector - I really love 39 Cent Stamps
Post 27 made on Saturday April 10, 2010 at 00:18
juliejacobson
CE Pro Magazine
Joined:
Posts:
April 2003
3,032
Guys, not everyone wants a full-blown automation system. Get over it.
"CEPro: your website sucks!" - Fins
www.cepro.com
[Link: twitter.com]
Post 28 made on Saturday April 10, 2010 at 06:29
39 Cent Stamp
Elite Member
Joined:
Posts:
May 2007
17,501
On April 10, 2010 at 00:18, juliejacobson said...
Guys, not everyone wants a full-blown automation system. Get over it.

Avid Stamp Collector - I really love 39 Cent Stamps
Post 29 made on Saturday April 10, 2010 at 12:20
highfigh
Loyal Member
Joined:
Posts:
September 2004
8,192
On April 9, 2010 at 12:31, Mr. Stanley said...
Recently bought a screen for a friend... It was origionally $1500, and the disty was blowing them out @ $200.00.

I told him there WOULD be freight charges, but still.... So I get him the screen, and I pay the $150 freight.

I give the screen to this guy, and he refuses to pay me the freight charge!!!

ex-friend now! (& this guys worth millions)!!!

...Then he calls me to ask if I'd help him install it... I said "No"!!!

I would have taken the screen back. How often can you buy a $1500 unit for $350?
My mechanic told me, "I couldn't repair your brakes, so I made your horn louder."
Post 30 made on Saturday April 10, 2010 at 12:46
Audible Solutions
Super Member
Joined:
Posts:
March 2004
3,246
On April 9, 2010 at 13:11, fcwilt said...
Was that a spelling error or a put down?

Dreck is a Yiddish word. You can find its definition by using Google. the meaning behind the neologism, Dreckorator, I think, will then become clear.

On April 9, 2010 at 13:11, fcwilt said...
My wife would care far more about the fabrics and the chairs then the electronics - that would not make her wrong. Different people have different priorities. That does not make them wrong to allocate their money as they see fit.

And what is the "correct" system? For whole house audio my brother opted for Crestron and he is happy with it. I opted for Sonos because I knew my wife would be happy with it. Is either one more "correct" then the other? IMO no.

The CI is going to care about the electronics otherwise he probably wouldn't be working in the field but he should not expect the client to share his passion, perhaps they will (that's always fun) but they may not. That is life.

A. The OP did not lose the bid, he won it. He is getting paid 4 times cost to install the wrong system. He is going to take this job to the bank yet he's unhappy. In his opinion the system is wrong for this type of home.

You ask what is the right system? This may mean different things to different people but putting volume controls in a 4 million dollar.12000^ft home might be "the wrong system." It's not Crestron vs C4 vs CQC vs Sonos. But putting Crestron panels into a system based on Sonos would be the wrong design. Forcing a client to walk into the basement from the MBR on the second floor to turn on the system and press play on a CD player might be seen as a bad system design.

The issue is often money but in this story it's not money.

Why should a client pay for a lighting system? It's not for any of the wiz-bang features that system offers. These are the unintended benefits of investing in the system. You install a lighting system because of the aesthetic benefits it makes possible. A single gang keypad that does the work of 6 gang of switches helps to make the interior design more beautiful. Then by using dimming you can use light as part of the interior design, again to make the interior more attractive. Use of colored led lighting or traditional load types at differing intensities are enhance the look of the home. I suspect your wife would come to see this and eventually come to support its inclusion in your home, not because you can automate lights based upon dusk and dawn, or conditionalize a button press. She see the investment in the right system as one more purchase in her beautiful home.


It is very possible to use Sonos as the backbone in a 12k home. But there is often more behind a system design than DA. One of the advantages of a control system, such as Crestron, is that you can hide the ugly security keypad, hide the large thermostats and use temperature sensors ( sometimes located behind pictures so they are not seen ), place all video gear in the basement so the only visible intrusion on the interior design in the display. If the display being viable is a problem there are mirrored solutions, motorized coverings that can be used to hide them. If you dislike seeing speakers you can have invisible speakers.

Most of these solutions are costly. But they are based upon providing electronic solutions that introduce the advantages of technology without having it intrude upon the interior design. For some the price of these solutions pushes them out of reach. But having a Compose solution in a 4 million dollar house is a poor decision that pushes the economic interests of the dreckorator above those of the client. The point is not the relative value of the 1000/yard fabric vs the electronics systems, it is the benefits of aesthetics. If you are going to spend 1000/yard on fabric you might also value solutions that enhance the elegance of that home. I feel confident that your wife would see this long before you, not because you are dumb but because you'd see this investment as part of your capital budget rather than the decorative.

It's not that the client cannot afford the aesthetics. They can. It's not that they don't appreciate them. They are at least paying for them. If you put in a single 3 ton compressor to cool this home you'd not dispute it was wrong. If the lighting design was based on a single florescent pendant light in a 16 x20 room you might suggest this a valid choice even if it goes against what most of us who work in these homes find to be typical.

A contractor who takes pride in his work will chaff at putting in the wrong system even if he's well compensated. The OP has stated he is going to be paid very well to install this system. But he is watching a greedy dreckorator poach into territory she is not competent because she sees it as an opportunity to make money. The issue is that her poaching is ending with a less aesthetic result. A contractor who cares will be frustrated by this and will say so. It's what the OP wrote and I cannot blame him.

Alan
"This is a Christian Country,Charlie,founded on Christian values...when you can't put a nativiy scene in front fire house at Christmas time in Nacogdoches Township, something's gone terribly wrong"
Find in this thread:
Page 2 of 4


Jump to


Protected Feature Before you can reply to a message...
You must first register for a Remote Central user account - it's fast and free! Or, if you already have an account, please login now.

Please read the following: Unsolicited commercial advertisements are absolutely not permitted on this forum. Other private buy & sell messages should be posted to our Marketplace. For information on how to advertise your service or product click here. Remote Central reserves the right to remove or modify any post that is deemed inappropriate.

Hosting Services by ipHouse