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Philips Pronto Professional Forum - View Post
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Pronto Turns Off when i Picked it up...
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| Topic: | Pronto Turns Off when i Picked it up from the dock station This thread has 7 replies. Displaying all posts. |
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| Post 1 made on Saturday October 24, 2009 at 08:01 |
FaraMawY Lurking Member |
Joined:
Posts: | October 2009
2 |
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I Have a TSU9600 with a firmware version 7.1.21 , and it goes off when i pick it up from it's dock, can anyone helps me? THX
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| Post 2 made on Saturday October 24, 2009 at 08:26 |
mraneri Long Time Member |
Joined:
Posts: | February 2009
141 |
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When you put it back on the dock, does it reboot? (I.E. get the little pronto animation)
Maybe you have a bad/dead battery???
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| Post 3 made on Saturday October 24, 2009 at 11:37 |
Lyndel McGee RC Moderator |
Joined:
Posts: | August 2001
12,910 |
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Sounds like you have a battery that has died. You will need to contact www.servicewidetech.com to get the unit serviced.
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Lyndel McGee
Philips Pronto Addict/Beta Tester
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| OP | Post 4 made on Monday October 26, 2009 at 06:19 |
FaraMawY Lurking Member |
Joined:
Posts: | October 2009
2 |
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Yes it reboot when i put it back to the station, But i need to know how to open it and change the battery, or the battery type i tried to google it but with no result, so can you provide me with the battery photo, or the technical instaructions about how to replace it? Thx alot
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| Post 5 made on Monday October 26, 2009 at 08:25 |
mraneri Long Time Member |
Joined:
Posts: | February 2009
141 |
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It's generally not user serviceable... As Lyndel said, you will need to get the unit serviced.
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| Post 6 made on Monday October 26, 2009 at 12:12 |
kevin82 Long Time Member |
Joined:
Posts: | January 2008
197 |
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I have had this 2 times before.. there is nothing you can do about it your self
you have to send it to a Philips Pronto Distributor or service point.
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| Post 7 made on Monday October 26, 2009 at 19:11 |
Hi there......
sounds like a problem same as mine.with the 9400. i opened the batterie cover and i see that the clip of the batterie not really connected.
i stick it in........its all good!
sorry for my bad english...........
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Philips Pronto TSU9400 |
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| Post 8 made on Monday October 26, 2009 at 21:51 |
Lyndel McGee RC Moderator |
Joined:
Posts: | August 2001
12,910 |
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You can open a TSU9400 with a T6 Torx but you cannot do so on the 9600 without risking breaking a few plastic clips. The battery on the 9600 is NOT user serviceable. You must send it in for service.
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Lyndel McGee
Philips Pronto Addict/Beta Tester
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