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Pronto hex codes needed /original remote was a RC2016 No longer made!
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Post 1 made on Monday December 27, 2010 at 15:23
Exhausted from the search
Lurking Member
December 2010
Philips does not make my original remote any longer (RC2016). I have a color alignment issue, now that we moved the TV, and I HAVE to have the remote to adjust convergence for Intellisense.
So, I went out and bought a harmony. Download was a breeze, thought this would be a piece of cake...There was no command in the download menu for the intellisense button.
Now I need the hex code # to get to Logitech. UGH! Called Philips...Talked to 5 different departments, and was on hold for over an hour!!!
How do you get a code for a remote no longer made??? OR even better...How do you get someone from Philips to actually HELP or know someone who can? Fed up with them!!
Any suggestions??
Frustrated for the holidays!
[email protected]

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