10/24/22 - In searching for the perfect day, Timmy discovers something unexpected!
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The following page was printed from RemoteCentral.com:
| Topic: | Crestron Adagio help This thread has 13 replies. Displaying all posts. |
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| Post 1 made on Tuesday August 2, 2011 at 11:03 |
drewski300 Super Member |
Joined:
Posts: | January 2007
3,848 |
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We pulled a functioning Crestron Adagio system out of my customers home for various reasons. He sold it online and now the purchaser is having this issues:
After loss of power unit reports the program needs to be reloaded. Reloading from adagio composer fails stating something about failed to change directory to /nvram
Any advice or suggestions?
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"Just when I thought you couldn't possibly be any dumber, you go and do something like this... and totally redeem yourself!" |
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| Post 2 made on Tuesday August 2, 2011 at 11:39 |
Dave in Balto Super Member |
Joined:
Posts: | January 2008
2,770 |
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Yeah, don't buy Crestron on Ebay. Tell the purchaser to call the internet to fix it, prime example of why I tell my clients to buy from me.
Honestly I don't know whats wrong with it, but how is it your problem if the customer sold it.
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Hey, careful man, there's a beverage here!
The Dude |
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| Post 3 made on Tuesday August 2, 2011 at 11:41 |
Fred Harding Super Member |
Joined:
Posts: | October 2001
3,429 |
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Tell the end user to buy a big battery back up. This looks like a flypaper situation to me....
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On the West Coast of Wisconsin |
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| Post 4 made on Tuesday August 2, 2011 at 11:43 |
Indigo Select Member |
Joined:
Posts: | January 2008
2,040 |
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It was drewski's system which he pulled out.
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| Post 5 made on Tuesday August 2, 2011 at 12:01 |
Dave in Balto Super Member |
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Posts: | January 2008
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On August 2, 2011 at 11:43, Indigo said...
It was drewski's system which he pulled out. For obvious reasons, meaning? Then it was sold on the internet by the customer? I don't feel sorry for the new owner who was looking for a deal on a used $7,500 piece of equipment.
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Hey, careful man, there's a beverage here!
The Dude |
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| OP | Post 6 made on Tuesday August 2, 2011 at 12:07 |
drewski300 Super Member |
Joined:
Posts: | January 2007
3,848 |
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We are not Crestron dealers. The old installers went out of business and did not give the customer the program files. So they were out of luck and were looking to make a couple of updates. We came in, switched everything to Sonos and kept their existing HAI system but added the ability to control with iApps for security and HVAC.
I mentioned he could try selling it online. He did and now the purchaser is having issues and I'm trying to help my customer out.
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"Just when I thought you couldn't possibly be any dumber, you go and do something like this... and totally redeem yourself!" |
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| Post 7 made on Tuesday August 2, 2011 at 12:18 |
Neurorad Super Member |
Joined:
Posts: | September 2007
3,011 |
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Some discussion in the yahoo group about replacing the internal lithium battery to troubleshoot an issue that sounds imilar - early July, no further discussion. [Link: tech.groups.yahoo.com]If the buyer has access to sw, then he probably knows about the yahoo group, and can read that thread. Easiest and most logical solution - send it to Crestron for repair, after a reasonable amount of time and effort is put into troubleshooting.
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TB A+ Partner
Believe nothing, no matter where you read it, or who said it, no matter if I have said it, unless it agrees with your own reason and your own common sense. -Buddha |
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| Post 8 made on Tuesday August 2, 2011 at 19:59 |
Have the buyer initialize the processor, reflash the firmware and then load the program again. Should clear up the digital junk in NVRAM.
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"Some may never live but the crazy never die" ~ Hunter S. Thompson
"There will be plenty of time to sleep when I am dead" ~ Me |
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| Post 9 made on Wednesday August 3, 2011 at 08:42 |
Chris Myers Long Time Member |
Joined:
Posts: | November 2002
105 |
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You have to re-enable the NVRAM, then drag and drop the two .xml files that are created by Systembuilder into the NVRAM file folder. Then reboot. There is a firmware update that addresses this problem.
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| OP | Post 10 made on Wednesday August 3, 2011 at 09:13 |
drewski300 Super Member |
Joined:
Posts: | January 2007
3,848 |
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Thanks for the helpful responses! I will pass this info along.
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"Just when I thought you couldn't possibly be any dumber, you go and do something like this... and totally redeem yourself!" |
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| OP | Post 11 made on Thursday August 4, 2011 at 17:59 |
drewski300 Super Member |
Joined:
Posts: | January 2007
3,848 |
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I was told the recommendations worked! I really appreciate this site and I appreciate the help! Thanks
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"Just when I thought you couldn't possibly be any dumber, you go and do something like this... and totally redeem yourself!" |
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| Post 12 made on Thursday August 4, 2011 at 20:49 |
Dave in Balto Super Member |
Joined:
Posts: | January 2008
2,770 |
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Sorry i was bring a bit of a d--k, had a bad run of eBay clients, glad you got it resolved.
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Hey, careful man, there's a beverage here!
The Dude |
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| OP | Post 13 made on Thursday August 4, 2011 at 22:01 |
drewski300 Super Member |
Joined:
Posts: | January 2007
3,848 |
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On August 4, 2011 at 20:49, Dave in Balto said...
Sorry i was bring a bit of a d--k, had a bad run of eBay clients, glad you got it resolved. No worries! Thanks
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"Just when I thought you couldn't possibly be any dumber, you go and do something like this... and totally redeem yourself!" |
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| Post 14 made on Friday August 5, 2011 at 10:26 |
GotGame Super Member |
Joined:
Posts: | February 2002
4,008 |
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On the left hand side front panel , near the room select buttons of the AES, you will see two tiny holes. The top one is a hardware reset, the bottom is a software reset. Push the button in (bottom hole) with a toothpic, unplug the unit, plug it back in while holding the button and after a minute it will load the default program as indicated on the front panel. Let go of the button.
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I may be schizophrenic, but at least I have each other. |
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