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Forums > Professional > Complete Control by URC
USB problems
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USB problems
This thread has 4 replies. Displaying all posts.
Post 1 made on Friday July 13, 2007 at 22:41
ddingle
Long Time Member
Joined:
Posts:		December 2005
39
I am not used to programming,but one of our techs set me up(emailed) with an update for my MSC-400 and MX 3000. I downloaded the Complete Suite from Universal and all went well. Unfortunately when I try to connect to the MSC 400 it indicates "MSC400 not connected" or the like. The MSC is recognized by the computer,but it asks to put in an installation cd to update the software? I do not have any cd or at least with this MSC. Do I need a update disc or is something else wrong. It happens on both my desktop and laptop.Thanks
www.supercalibrations.com
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Post 2 made on Friday July 13, 2007 at 23:05
Daniel Tonks
Wrangler of Remotes
Joined:
Posts:		October 1998
28,766
When it asks you to install a driver, point it to C:\Program Files\Universal Remote Control, Inc\MSC Editor\drivers\MSC-400\WinXP,Win2000
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OP | Post 3 made on Friday July 13, 2007 at 23:38
ddingle
Long Time Member
Joined:
Posts:		December 2005
39
On July 13, 2007 at 23:05, Daniel Tonks said...
When it asks you to install a driver, point it to C:\Program
Files\Universal Remote Control, Inc\MSC Editor\drivers\MSC-400\WinXP,Win2000

It worked!!! Thanks
www.supercalibrations.com
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Post 4 made on Saturday July 14, 2007 at 02:09
Daniel Tonks
Wrangler of Remotes
Joined:
Posts:		October 1998
28,766
No problem... on mine I also had to re-point it to that directory for a particular file that it couldn't find.
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Post 5 made on Saturday November 22, 2008 at 12:15
TBD Brian
Long Time Member
Joined:
Posts:		February 2008
202
On July 13, 2007 at 23:05, Daniel Tonks said...
When it asks you to install a driver, point it to C:\Program
Files\Universal Remote Control, Inc\MSC Editor\drivers\MSC-400\WinXP,Win2000

I cannot get this to work. It says file does not exist
TBD Brian
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