| Post 1 made on Tuesday November 18, 2008 at 22:32 |
vid1953 Long Time Member |
Joined:
Posts: | June 2005
127 |
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My MX-850 is not even a year old and it keeps freezing up. I have tried taking out the batteries which has helped a few times and now it does not work. i also tried unplugging the RF base unit and plugging it back in.
Has anyone else had this problem? Is there a software update that might help?
Thanks for any help
Vid53
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| Post 2 made on Wednesday November 19, 2008 at 00:52 |
J.Todd Long Time Member |
Joined:
Posts: | August 2007
481 |
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Is the remote not doing anything when it freezing up?
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J.Todd |
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| OP | Post 3 made on Wednesday November 19, 2008 at 06:21 |
vid1953 Long Time Member |
Joined:
Posts: | June 2005
127 |
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Nothing,all buttons are useless.
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| Post 4 made on Wednesday November 19, 2008 at 06:52 |
Daniel Tonks Wrangler of Remotes |
Joined:
Posts: | October 1998
28,766 |
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So when it freezes you can't change pages or devices or anything? That would indicate a possible remote problem. If the remote continues to "work" but no commands get through, then it could be a basestation issue.
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| Post 5 made on Wednesday November 19, 2008 at 13:21 |
Freezing is good for the batteries, but not the remote.
:) Are the batteries standard or some high voltage "Ultra" batteries? You want standard ones. Redownload your profile, firmware up to date and make sure your base station is not on 0.
Call URC tech support.
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