I know that the wizard software is anything but bug free, but I spent hours programming and saved, then later wanted to make a few changes and my file was not there?? How the hell do you upload programming from remote to pc??

As far as I know, you can't. I believe it is a one way street. The program will only download to the remote, not upload back from it.

You can not upload programing from the remote, the only way to edit programing is to start by opening existing files that you have saved.
Then I change the file name so if things get to screwed up you still have somewhere to start if something goes wrong ( file becomes corrupted ) have had this happen and have had to start from scratch.
Not a great remote for upgrading or switching out components

So if I'm going to a customer's house that is getting, say a new reciever upgrade with an existing MX-810, I would have to start from scratch!!??

ProWizard saves files on your hard drive, just like any other program does. When you start the wizard, you get the option of working from an existing file or starting a new one. At this point, load your client's existing file from your hard drive.

Best regards,
Dale

As Darnitol said, you should have kept a copy of the file you originally created, for the client. Thus, when you start the program, you just load that client file and off you go.

As for the file, I ALWAYS keep version of the file, so if I screw something up, I can go back. Also, once I finialize my file, I save a copy, in a different location(preferably a different harddrive), just in case.

but what if I am at a client's house and need to upgrade the programming on a remote that someone else has programmed? with mx-editor this would be no problem at all, just upload the programming and off I go.. I just can't believe there is no upload to remote built in...

So which is it? You didn't make this distinction (programming by someone else on existing remote) until the last post. If it's your work, it's save on your drive somewhere; search your drive for .wzr files. If it's someone elses work you're SOL (read: start from scratch) unless you can get the file from them or the client has it.

My situation was; I successfully programmed, saved, (or at least attempted to save) wizard software locked up, so then I said ok, no big deal, I will just upload from remote and try saving again.. but found out there is no way to upload. Then that got me to wonder if I was sent to a client's house to upgrade programming via the wizard software I could not upload and therefor be SOL..
sorry for not making it clear.. just a little frustrated:/

I do have a save file before I added the last 2 devices, but the last programming I added was a couple more devices and cable favs. So I will just reload my last successful save point, add my devices and favs, and hopefully save..

Dale, there HAS GOT TO be a way to salvage a config file from an 810 isn't there? the config file on my pc was lost (hdd crashed) and then a customer's 810 had a hardware problem with his 810 ("0" key does not work). I need to import his config from the old 810 onto my pc so i can move it over to a replacement.

Please tell me there is a way...btw, perhaps there have already been posts on this, but for the life of me, i can't understand why you guys would take functionality away from the MX800 editor when making an editor for the 810.

thanks,
blake

There's no way to upload from an MX-810. The remote simply wasn't designed for it.

MX-810 isn't meant to be a replacement or "step up" from the MX-800. It's an entirely different architecture, designed to fill the needs of installers who need to be able to get a single-room system up and running without spending the time to learn the more-complicated, but more open MX-Editor architecture.

However, when the physical design of the MX-810 turned out to be much more popular than we anticipated with experienced MX-Editor programmers, we responded by offering the MX-880, which does share a lot of programming concepts with the MX-800 (including the ability to upload from the remote).

For what it's worth, the reason you can't upload is that unlike other MX remotes, the file that's sent to the MX-810 is basically a compiled file. The file that's saved on your computer by ProWizard is basically an object file, which contains all the necessary information and logic to build a very compact file that gets sent to the remote. Uploading the file from the remote would give you an uneditable file. While this might serve the needs of the rare circumstance you're in—moving a file from a broken remote to a working remote—it would be useless in most programming scenarios.

I don't foresee any changes to the MX-810 architecture. There are just too many hoops we'd have to jump through to arrive at what would be limited results. That's another reason we now offer the MX-880: installers who need the full spectrum of MX-Editor functionality now have it in essentially the same form factor as the MX-810.

Best regards,
Dale

Dale, there HAS GOT TO be a way to salvage a config file from an 810 isn't there? the config file on my pc was lost (hdd crashed) and then a customer's 810 had a hardware problem with his 810 ("0" key does not work). I need to import his config from the old 810 onto my pc so i can move it over to a replacement.

Please tell me there is a way...btw, perhaps there have already been posts on this, but for the life of me, i can't understand why you guys would take functionality away from the MX800 editor when making an editor for the 810.

thanks,
blake

see above

For most of the MX-810 remotes we have sold I have attached the config file to an email and sent it to the customer. In that way if I go back I can access my gmail account and go to my sent messages and find the attached config file with my customers name on it.

When the MX-810 was first released URC stated that they were going to allow config files to be uploaded onto the net at a URC site. Never heard that this was implemented. Just another example why the 810 should be avoided by the CI in favor of the 900 or the 880.

Dave T.

But Dale...there HAS GOT TO be a way, there just has to!

...wait, what's an mx-810 again :-)