The last response here is a joke. What if someone bought a new remote from an authorized deaerl, but then sells the unit used on ebay.com? Are you saying that the manufacturer should not help the next owner with tech support?

What about a used car? If the manufacture said we will never speak to another person about a second hand car how fast do you think they would go out of business?

There is protecting your dealers and then there is alienating your customers, and that is exactly what the aim of that practice would be.

I was considering purchasing a Nevo product, but now that I know that you are saying that they are that arrogant I will avoid them.