Steve,

I'm very disappointed to see that you neglected to post the fact that I spent over 45 minutes with you on the phone, providing technical support to you.

When you order something via UPS Next Day, that means after processing time, which is stated on most web sites - including ours. We shipped the remote he same day your oprder was placed and you received it the following day.

Programming is never sent with a remote, it is e-mailed separately and takes a few business days typically. You assumed that a fully programmed remote would show up the following day, giving us only a few hours to program it for you.

I just wanted to clarify those things.

Hopefully, you are enjoying the fully programmed remote.



Thank you,
Damon DG
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http://www.ProRemotes.com - Authorized Dealer & Remote Programming Services