I recently picked up a new home theater along with the MX-900 to handle things. However, after installing the programming software I have found that whenever I plug in the remote to the computer via the supplied USB cable I get the following alert:

"One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it."

The USB port is 2.0 and the OS is Windows XP.

I have tried this on two different laptops with the same results and have about given up on this. I noticed that Harmony also makes an RF capable remote (890) and didn't know if their product is easier to program.

Any insight or help is appreciated.