Custom Installation professionals should go to The Control Room and download URC programming software. Then they’ll have zero problems. URC will continue to aggressively pursue unauthorized dealers and those who illegally traffic our software.

We understand that there are some do-it-yourselfers who would like to use URC professional products. A URC authorized dealer may decide to provide them with software.

Under no circumstances will URC supply CCP programming software to end users. We can refer any end user to dealers in their locality.

However, only a dealer can decide that they want to support an end user learning how to use professional software. The dealer has the right to download URC programming software, burn it to a CD and provide it to a client. However, because of the support necessary, few dealers like to do this.

No dealer is allowed to provide an end user with access to URC control room. The site is for pros only, and the resources on it are not available to end users in any circumstance.

Best Regards,

-Eric