It's been awhile. Anyways, I purchased a refurb TSU7000 (I have one for another room, and have had it for a while), and wanted to start by downloading my current pcf into the new one.

All of a sudden, from two different computers, the USB device doesn't connect with either TSU7000, and there's seemingly no way to download the drivers. I was given a prontopro ng software disc with the refurb purchase, but I keep getting a message calling for another disc, pronto 2.0, to complete the driver loading procedure. Don't know why this is even a problem, as I had no such problem with the original TSU7000, and I've never encountered a like problem either downloading the program or loading it from the supplied cd-rom.

Help?

Thanks,

Nick Satullo