That's funny, just today I started thinking class action suit myself. If anyone can initiate such a process, I'm in. This product is nearly unuseable in it's current iteration. It either needs to be fixed IMMEDIATELY or recalled. Any other company or any other product performing (or NOT performing) similarly would be recalled with a working update or full refund by now.

I love their customer support... after you hold for an hour, you get someone in the Carribean that you can barely understand who is of zero assistance. Truly amazing!