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Original thread:
Post 9 made on Friday August 20, 2004 at 11:34
Long Time Member
September 2003

Same problem here, but worse!!! Mine crashes if
left overnight. Weird thing is, it just seems
to be the actual display part of the screen that
isn't waking up. Touch the screen, and the code
for the button that SHOULD be on that part of
the screen is actually sent, you just can't see
the buttons! The REALLY annoying thing is that
a reset doesn't even help. It resets (I know this
because I hear the little tune) but it doesn't
fix the problem. I have to take the battery out
and leave it out for about 15 minutes before reinserting
it. Then everything works again. Come on Philips!
15 minute wait to switch on the TV with my £1300
remote control?!? If theit tech support don't
get back to me REAL SOON with an immediate fix,
this heap is going right back.

Have you spoken with your dealer about this? What have they said? I do love the way that a unit can give problems but several hundred be working perfectly well then it's a problem with the whole range!

Surely your dealer should be your first port of call to resolve a dodgy unit - which this certainly sounds to be.

Plus what's the point of 7 buttons down the side
of the machine, if most of them do the same thing
and you can't change it?!?

You don't *HAVE* to use them if you don't want to - I find them rather handy myself ... remote, epg, my Home Automation intranet, my SliMP3 web UI, TivoWeb, my wireless AP / router configuration page and Dominos pizza ... all a single press away.

And why can't you do a jump to the EPG?

From a buttom on your remote page? Fair enough - why can't you jump to a webpage too in that case - however the buttons down the side of the screen do allow you to do exactly that (albeit not from a nice graphical button).

A bit more thought before releasing this at this
price would have been a good idea.

Remember that the Philips guys are still developing the firmware and trying to take the unit forward - the USB port and digital meda port aren't supported at the moment but are there for future use. Development on the unit hasn't stopped.

Oh yes, and not everyone has a WAP. I do, luckily,
but it's not overly common, is it? Ever heard
of USB? I know you have, because there's a socket.
Why not let people program it through that?

But you need a WAP for the EPG to update from, for the web browser to get its data through and for the NetX to connect through ... so using WiFi for programming is no big issue surely?

At least with WiFi for programming you can modify customers remotes remotely ... try doing that via USB! :-D

A great idea (I need a bigger screen that my old
Pronto can manage) ruined by buggy and poorly
thought out implementation.

Ruined? A little strong perhps ... it sounds like you have a faulty unit and if it wasn't faulty then perhaps you would have no complaints. Sure, there are things that we all wish it did differently but it isn't a bespoke bit of kit. Talk to your dealers and get them to help you out.

Oh yes, I forgot to say also, every time I have
to do the above bettery removal, I have to spend
a ludicrously long time (thanks to a clumsy interface)
reprogramming the time and date in order to access
the EPG, which doesn't include that "+1 hour"
channels on the UK Sky network.

But that's just a by-product of having a faulty unit - get the unit sorted and then you don't have to keep resetting the clock...


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