My big concern with the BB and/or builders program model - if/when the (competent) CI firm is brought in (whether it's to perform the initial install, or worse, to fix a poor install), the homeowner has already been through one, if not two, levels of salespeople who more than likely
oversold said homeowner on the solution, at a given pricepoint.
This leaves the CI in a particularly bad position, imo ... not an indictment of the product, but the marketing method.
It's all smoke and mirrors.
I know this is a volatile & emotion-filled thread, but can I humbly request (to both CIs and EI reps, alike) that we try to keep things more constructive?
