Anthony:This statement raises two issues. One, you are
unfamiliar with the remote capabilities of dedicated servers.
I am an Xperinet dealer. Remote diagnoses is not only
possible but, were a hard drive in the RAID array to go
down, I get an email and show up at my client's home with
a replacement and they would never even know there was
a problem.

SC: Very aware of the remote site tools for request, experinet,
lutron, and more. In essence brother, your whole scenario
is taking place on your mircosoft machine and you are
using a piece of software to remote in to their box and
do diagnosis. The only difference from mine is there
are more powerful tools built for PC’s than the linux
piece you are using. Either way Microsoft and software
are involved.