I first became interested in this remote before Christmas. If you can believe it, it was going to be my Christmas gift. I was in contact with Universal Remote and they assured me it would at least be done for my birthday (April). As that deadline passed I asked if it would be ready for my summer vacation (I teach) and they, of course, replied "yes." In an e-mail from Mike I was told for sure that it would be the second week of July at the latest. I've lived with my 7 or 8 remotes for a long time and I've been waiting for this one and this one only. The price and the features seemed to fit me perfectly.
I'm stunned at the incompetence. In an e-mail from Mike he acknowledged that the delays were frustrating to both the consumer and the manufacturer.
My reponse asked him to change those two designations. I feel like a "connedsumer" and Universal Remote is a "cantufacturer."
