On March 15, 2006 at 13:04, Ridenour said...
I just talked to tech support and they tell me
it's the altitude because we're in denver..which
is the standard excuse we hear when something
is broken and can't be fixed or figured out..
please let me know if anyone else who is having
this issue is in elevation above 5k..
thanks!
Haa..what a joke. If you live in the mile high city you cant use Mx-3000's?....the tech support couldnt even explain to you why the altitude was the problem. What the the tech failed to tell you is that URC thinks that static discharge is the culprit. Which is popular in Dry parts of the country.
IMHO your Mx-3000 locks up becuase of a few reasons.
1. Device uses a Microsoft product to run the remote
2. URC has less than stellar QC...as this problem has existed for over a year with no offical release on why it continues to happen and what will be done to fix it
3. Device uses a Microsoft product to run the remote