The only way to know this for certain would be
to uninstall the Russound software and see if
the problem persists. That is understandably
a lot to ask, but since we aren't seeing the same
problem here it makes the most sense. You can
always reinstall the software afterwords and it
may answer a few questions for you.
Thanks for the info and your pursuing this matter, Jeff. I'm not convinced that the Russoud app is to blame, since it's never running at the same time as the URC stuff, nor does it install any whack serial or other device drivers or other such system-level files; however, I'm willing to entertain the theory!
Tell you what, I actually have a brand, spanking new laptop that I've been meaning to transition to - I'll throw WinXP SP2 on the system, apply security updates and install *only* the URC 850 software; I'll then try downloading the MXF files in question to this remote to see if I can recreate the problem, or if it's resolved. This will take me a few days, but I'll be back in touch here with the results when I'm done!
Thanks again for working on this with me!
