In the age of 5 gigabit+ internet services... How do you test WiFi speed on networks capable of blazing fast speed?
The context... Joe customer is disappointed that they are only getting 700 Mbps on their I Phone or laptop when they expected 5 Gigabit from their newly upgraded ISP service.
We all know the reasons (limits on networking gear, limits on devices that receive WiFi etc) But Joe customer does not understand it. You can show them that they're getting 5 gig at the access point via the manufacturer's software, but they want it on their phone.
Assuming the router, switches, and wifi gear are capable of 5 Gig (WiFi 7) How do you test WiFi speed that's this fast? I.e. Is there a device out there that can receive and transmit anything near 5 gig in the best case scenario (i.e. Standing next to the AP, downhill with at tailwind)
Ideally it would be something like a phone or a tablet. Pull it out, run a speed test, make customer shut up... But I'm also curious about specialized testing equipment too.
Thoughts?
I would think that someone who buys WiFi6 or 7 might actually need those speeds and if they do, might have at least one computer that can perform at that level. If not, what's the point?
Are they using the 5G network and under the mistaken impression that '5G' means 5 Gigabit'?
It seems that their expectations need to be managed.
