Not necessarily. The ding the remote makes is it receiving power and is charging. That doesn't mean the data connection is working. In fact, if you are not using the original cable that came with the remote, there is a chance you grabbed a charging 'only' cable that doesn't have data lines in it (common cable these days).
So make sure you are using a USB cable that is meant for data transfer.
There hasn't been any issues with current gen remotes connecting to CCP software running under Windows 10 or 11 that I have seen in the last few years. None.
The only other thing I can think of is to make sure the CCP software is running as an administrator. Right-click the program and select "Run as administrator".
I'm using the original usb cable but I ordered another yesterday just to be sure.
I found an older laptop (Win 7) with with CCP still loaded so I tried connecting but still the same result, so it must be the cable. I'm also running as administrator.
Thanks again for your help. Will post results when new cable arrives...
