On August 2, 2024 at 10:24, highfigh said...
Grounding the cable feed from the utility is an NEC code requirement and I know you're aware of the problems caused by ungrounded cable feeds.
This I knew, that's why I had them come out again to fix that issue as well as swap out the RG59 for a RG6. I don't have a ladder, so I couldn't do it.
Spectrum and the other providers stopped using RG59 two decades ago and if you were to call and reach someone in their quality control or repair departments, I don't think they would say that RG59 is OK.
Do you have any scrap RG6 that could be used to sub for the RG59? I would try that to see if it improves.
What do you mean, by "Are you asking for the current modems that I have now"? How many modems are you using and if more than one, how are they connected? Why are you using your own modem? That's the one part that SHOULD come from the provider since it guarantees compatibility with their system- once the modem is right, routers are routers, to a great extent WRT compatibility. I don't mean that a 25 year old POS should be used, but any decent router should provide better speed. I use a Linksys that retailed for $100 and the speed test I did a few minutes ago came in at 565Mbps down/23+ up. I'm using the Spectrum modem.
Back in late May I had bought an Arris SB8200v3. And it provided the correct download speeds. But only 25Mbps upload speed out of 100Mbps. Had the techs come out and such. Then I bought a Netgear CM1000 with the same results.
After the tech's visit on Wednesday I discovered the fact that the updated areas, like mine is considered a "mid-split" as the techs called it. There are only a select few modems that are able to get the faster upload speeds.
So for my area, the Hitron CODA56 is one of the modems that is able to work. This list is also area specific. For example my town has a different list compared to a town 15 miles north of me. (As a former Xfinity tech I knew these two towns has a different Head End.)
