I've confirmed that Pronto Edit Professional (PEP) 2.4.23.0 works just fine in my new Windows 11 Home laptop. Below are the detailed steps that I did. These steps are basically the same as the steps needed to install PEP in a Windows 10 machine. They're very similar to the PEP install in a Windows 10 VM running in a macBook that I had mentioned a while back in:
[Link: remotecentral.com]I get into further detail here in case it helps other folks. These are the steps that I did for a brand new Windows 11 home laptop:
First, it's probably best to run these steps as a Windows user that is an
Administrator (so, if you normally are a Standard user, temporarily change your account to be an Administrator, for now at least).
1. You'll need .Net Framework 3.5, and Internet connectivity to download it.
Otherwise, the PEP setup will fail and Windows will popup a dialog box saying you need .NET).
To install .Net Framework 3.5, do the following:
- Press the Windows key. Type "Windows Features" in the search bar.
- Select "Turn Windows features on or off"
- Check the box next to ".Net Framework 3.5 (includes .NET 2.0 and 3.0)".
Note: there is no need to check the two sub-items for "Windows Communications Foundation...".
- Select OK
- When prompted, select "Let Windows Update download the files for you". Windows will proceed to download the files.
- In Windows 11 Home, I was not prompted to reboot my PC. I rebooted anyway for good measure.
2. Run PEP setup (in my case, I used ProntoEdit Professional version 2.4.23.0).
A Windows User Account Control dialog box might pop-up asking if you want to run this program. If so, answer yes.
3. PEP setup will run and may seem to be stuck and never finish. In my most recent install in Windows 11, PEP setup seemed to be stuck while running "Created uninstaller.... Uninstall.exe". Just to ensure it really is stuck, I waited a few minutes to ensure it was really stuck and not doing anything. If PEP setup is stuck, leave it alone and stop the ProntoDataService.
To stop ProntoDataService, start Task Manager as an Administrator by typing "Task Manager" in the Windows search window. When you see the Task Manager in the menu, right-click and select "Run as administrator".
Then, look for ProntoDataService and stop it (End task).
6. The stuck PEP setup will continue to run and then finish. The ProntoDataService will restart automatically (it shows up as "ProntoDataService" in Task window and "Pronto Data Server" in Services window.
7. After installation is dowe, stop PEP. While PEP is not running, transfer files from your old PC to your new PC.
Note: I'm not sure this is still needed in Windows 11, but to be on the safe side,
I made sure that Explorer setup is configured to show hidden files.
In Explorer, bring up Folder Options > View. Turn on "show hidden files, folders, or drives".
I transferred these files from my old PC (running Windows 10) to my new PC (With Windows 10):
a) C:\ProgramData\Philips\ProntoEdit Professional 2\ProntoScripts\*
b) C:\ProgramData\Philips\ProntoEdit Professional 2\Libraries\*
Note: the version of com.philips.HttpLibrary.js that PEP 2.4.23.0 installs is version 1.4. If you use this file, there is a newer version available (I use 2.01), which I assume can be downloaded from Remote Central's Files section.
c) C:\ProgramData\Philips\Common Database\componentdatabase.db (this probably isn't strictly necessary since I think PEP will load the components in your XCF file to the database when you first open it; but, I did this anyway ahead of
time just in case).... There is also a backup/restore functionality for the database which I didn't do. I just copied this file from my old to new PC.
e) Transfer your project XCF files, which are normally in the following folder (but it may be different if you moved your Documents folder):
C:\Users\
\Documents\Pronto Projects\*
f) Check if you need to transfer Gallery files. Since I never customized the Gallery, I didn't bother transferring C:\ProgramData\Philips\ProntoEdit Professional 2\Gallery
What if you can't download a configuration to your Pronto, since Pronto says "HID not found..." or something to the effect that it thinks Pronto is not connected? In the past, I've done one of two things:
- Power off your Pronto, and power it back on. See if you can download XCF to your Pronto
- While the Pronto is plugged in via USB, stop PEP. Keep the Pronto plugged-in via USB. Reboot Windows. Start PEP. See if you can download the XCF to your Pronto.
NOTE: There was one issue that happens in Windows 10 and Windows 11. I didn't have this problem in Windows 7: If I click on Tools->Options… and then I click on Close, I get an Unhandled exception error dialog box (the Details of the error says it is due to “parameter is incorrect” for some callback). When I get this error dialog box, I just click Continue to move on. Fortunately, this error doesn’t seem to affect any functionality and you can proceed to use PEP.
Now that I've confirmed that PEP and my Pronto work properly with my new Windows 11 laptop, I upgraded my old laptop from Windows 10 to Windows 11. My old laptop still works with PEP, and I tested that my old laptop with Windows 11 can still download PEP configurations to my Pronto.
