...But it is normal for software to have to be re-installed etc for whatever reason). So, at the very least, URC needs to provide a standalone installer (not an update) that can be installed and works without a password and will not update to being locked out.
I've seen the update where we can now request logins and re-gain acces to CCP - that's good, but ^^^THIS^^^ situation (however rare) still kind of worries me.
Or has URC completely reversed course and will allow end-users use of CCP going forward?