Post 12 made on Tuesday February 28, 2017 at 15:49 |
GJC33 Long Time Member |
Joined: Posts: | September 2010 13 |
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I was having the same issue with both v2 & v3 hanging during install. I did manage to get 2 installed by de-selecting the Gallery and Prontoscripts in the installer, however, of course had no gallery/scripts, although copying those subfolders from my old PC worked.
The main issue then was I was unable to restore "My Database". I tried the running as administrator and turning off UAC, etc, nothing helped.
I eventually fixed everything by doing the following:
- Manually create the following folders: C:\ProgramData\Philips\Common Database C:\ProgramData\Philips\ProntoEdit Professional 2 C:\Program Files (x86)\Philips\ProntoEdit Professional 2
(You can substitute 3 instead of 2, or create both sets)
- Grant "Users : FULL permission to this and all subfolders/files "on the 3 folders created above
- Run the install, everything should install just fine.
I now have both v2 & v3 working :) Hope this helps someone else.
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