On February 11, 2013 at 11:14, kgossen said...
It's got nothing to do with the URC, it's in the receiver settings. Make sure you have a digital input for audio, either HDMI or Optical/COAX, and that the input you're using is set to that for audio. Most receivers will have an Auto setting and switch to whatever is being broadcast.
You may be correct in regards to the audio connections. He did post another thread in which the Denon was bricked during a firmware update and he had it replaced, and it seems installed it himself. So if he was not aware that digital connections needed to be made, and setup properly in the menu, it is very conceivable that this is the issue.
I do have to ask why you (OP) referred to the person who programmed the remote as an "expert" installer. Was he not very good?
