no dynamic presets on the ptx3 (ok on the ptl4). happened to all the systems in the prodigy class at crestron in mid december. no solution yet that i know of.

Are your systems on the home network? Private crestron network? Or none?
lab system at home. about to fire up showroom system.

Are you programming in SB?
start with wizard then mod in sb. hacked in a temporary flip to the presets on the ptx3.

Are you using the DYnamic presets?
via hack noted above.

Are you using JPEG or PNG background files?
using defaults. working on overcoming some control issues first.

Are you properly sizing all your graphics or letting the the panel do it?