On December 14, 2010 at 22:38, 39 Cent Stamp said...
This isn't a URC specific "feature". All tech support lines are this way. Keep hanging up until you get someone who knows what they are doing.
I did this with Lutron recently, and it was a late Friday so only one guy was left and he answered every call I placed. And he was total douche bag right from the get go. And of course he was on weekend duty as well. Nothing like having the lights go down and nobody will help you...
Last edited by roddymcg on December 23, 2010 01:40.