On September 27, 2010 at 12:28, cgav said...
That makes it sound like a programming issue is possible. Hmmm. I can't see anything causing it but I'd love to get this figured out.
I've found at least one reason why the remote would lock up on a customer: when they try to clean it. If you rub a screen with a lot of buttons (e.g. the Media source select screen), the remote could hang.
Solution is to add a screen cleaning page to the project. (an empty page with no touch buttons)