Anyone else had a PTX3 lock up on a customer? On site today to fix this for the customer. I pulled the battery to reset it, but this is the second remote I've had do this (out of 20 or so), which in my opinion is kind of high. Of course True Blue claims it's isolated and shouldn't happen again. All the firmware is up to date. I'd like to reasonably assure the customer I've got the issue kicked, as they are the kind that like everything how it's supposed to be 100% of the time. Not a bad customer, just very particular and picky. I don't mind resetting a remote myself in my own home, but the customer has dropped 30k on this system and understandably doesn't want to have a remote lockup.