Hi there, perhaps someone can help me. All three of my Pronto's are now dead and all three are about 4 years old. In each case the screen has stopped working and I have looked on here for tips and tricks to bring them back to life but to no avail....

So I am in the market for a replacement or three..... why three?

I have a server rack containing a Sony VHS, Sky+ box, Pioneer BluRay, Pioneer CD/DVD, Kramer 808xl switch, Harmon AV amp for the theatre, and 8 Pioneer amp tuners. I also have 2 iPod/VM84 audio inputs so that can be played anywhere in the house

Each amp, as I am sure you can guess, is driving a different room, and I have 4 TVs (in different rooms), all sourced centrally

So my remote "logic" starts with room/zone...

Room ---- component/switch (eg amp/TV on) ----- control main component (eg Sky or DVD buttons)

I don't have the program codes for the Prontos - although I guess I could download them from a unit? But seeing numerous threads about dead Prontos, any inclination I had to replace like for like is diminished...

It seems that most of the remotes I look at assume 1 room/many components. None seem to start with my "logic". I have three remotes - basement, ground floor and upstairs but they are interchangeable.....

The Harmony One looks a decent price but I cannot seem to find out if it will meet my needs. If not, does anyone know of an easily programmable remote that will meet my needs for a sum less that Phillips seem to want for a Pronto

Thanks so much for any inputs. Wife is on my case as she can't get anything to work properly!

I bought an acoustic research ARRX18G about 2 weeks ago and found it to be a good remote for the price. I read a lot of positive and negative about this remote but thought I would try it for myself.

Set up isn't as bad as some people say. yes, it is internet based but pretty easy to program.

Tosh

Have a look below. Maybe this will help.
There is more to read at:

[Link: remotecentral.com]
[Link: remotecentral.com]

Good luck,

fransvdmb
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I just had the same problem with my Pronto RU950/00 V3.2. and could solve it with the "cleaning contacts" procedure.

However there seems to be some confusion about "cleaning the 4 contacts at the top right of the screen" as there is no connector or open/accessible contacts to clean.
The touch screen is connected through a flexible plastic foil with 4 copper lanes, running from behind the screen and which seems to be glued to the metal terminations on the glass surface of the touch screen. I found it very easy to restore good contact at the 4 points by puncturing the 4 spots several times with a sewing needle. And the screen works fine now. But I have no long time experience! So I may have to repeat this operation eventually.

There is a lot of good information to execute this procedure spread over several posts .

Below I tried to join the main pieces, and remember my disclaimer: I do not take any responsibility of this fix - you try it at your own risk! And you need some device disassembly/assembly experience and a torx tool to execute these steps !!!!

- Remove the 4 torx screws (size T6) at the bottom of the Pronto;
- Open the case by runing your fingernails in the groove and pry it open.
- Remove a 5th torx screw on the top of the circuit board and remove the circuit board from the Pronto casing;
- Take off the green rim round the touch screen. The left side can be lifted, but the right side needs pressure towards the outside (near the mute button) due to a plastic tab that fits in underneath. (reassemble it in reverse order);
- Puncture de 4 contact spots 3 to 4 times with a sewing needle, applying good pressure to reach the glass surface;
- Connect the rechargeable battery pack, or reassemble sufficiently to put the batteries in and test. If no success try to add a few additional punctures.

It worked at the first attempt for me! Good luck

Thanks to bongiornoa, PeraV, and many others.

Last edited by fransvdmb on June 25, 2006 16:06.