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Topic:
Samsung 2017 MU6300 RS-232
This thread has 27 replies. Displaying posts 16 through 28.
Post 16 made on Wednesday October 4, 2017 at 13:46
BigRedling
Junior Member
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2
On September 18, 2017 at 18:46, Curtis Brabham said...
I want to make sure I understand what you said. You mentioned the MU6000's, not MU6300. Do your TV's have the Ex-Link port? The MU6300's do not.

If you are, in fact, using an adapter in the USB port on the TV, can you post a picture of said adapter?

Edit: I just read your other post where you said you are using an adapter in the USB port. A picture of the adapter would be much appreciated. It's something that I can send to my supplier so they can get us a quote.

Me too!
Post 17 made on Monday October 23, 2017 at 16:28
shvydee
Junior Member
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October 2017
1
Hi

Which USB port is the EX-Link/RS232? Thanks
Post 18 made on Thursday November 16, 2017 at 09:54
djsvetljo
Junior Member
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April 2017
7
So where can one buy this USB-to RS232 adapter?

Anyone figure out IP control for the MU6300 series instead?
Post 19 made on Wednesday November 29, 2017 at 13:24
Steele Cooper
Junior Member
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November 2017
1
Curtis, Were you able to get RS232 to work via the USB port on the MU6300 TV's? Please let me know any tips as well.
Post 20 made on Wednesday November 29, 2017 at 16:04
djsvetljo
Junior Member
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April 2017
7
I found this useful guide.
[Link: contemporaryresearch.com]

Can anyone please provide a part # for the USB to Ex-link adapter?
Post 21 made on Thursday December 14, 2017 at 22:09
unc2701
Junior Member
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December 2017
3
Add another person looking for the adapter. If someone with an adapter could plug it into a standard PC USB port and report back what the PC detects it as, that could be helpful; samsung probably is using some off-the-shelf USB-> RS232 chipset, so anything matching would work.
Post 22 made on Thursday December 21, 2017 at 20:07
MN EIC
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December 2017
1
One more person looking for the adapter. I have Startech ICUSB232V2 and Moxa 1110 USB to DB9 adapters and neither work natively. Has anyone been able to install a driver on the TV to work with USB adapters? Or are the adapters being used specific to Samsung TVs and therefore don't need a driver? Having an impossible time getting information from my distributor. Any info helps.

Thanks!
Post 23 made on Thursday December 21, 2017 at 22:37
unc2701
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December 2017
3
Startech and mine (sabrent) are both prolific chipsets. Dunno on MOXA, but I'm seeing a lot on the web about Tizen supporting FTDI chipset devices. Will try to find one of those & take it for a whirl.
Post 24 made on Sunday December 24, 2017 at 11:00
ScottR-LA
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December 2017
1
I purchased two Samsung UN49MU7000 TV's and found after receiving them that they are also "RS2332-ready" and don't have the EX-Link control. I emailed the custom install team at ABT electronics about obtaining the adapters and received this message below from them. I ordered two of the adapters (adapters and shipping @ no charge) and have received them and they are working great connected to the top USB port. Note -- I didn't receive a response to my email from Samsung they just showed up via FedEX ground in about 5 days.

----------

Thanks for the email Scott!

Unfortunately we do not have any of these at the store at this time. Below is an email address on getting these shipped to you directly from Samsung.

Please let me know if you have any questions.

Email: stevepan "at" sea.samsung.com
SUBJECT: USB SERIAL ADAPTOR ORDER
Requested USB Serial Adaptor QTY:
Requested IR Remote QTY (1 per shipping location):
Shipping Address:
Attn:
Phone Contact:

Last edited by ScottR-LA on December 24, 2017 11:16.
Post 25 made on Tuesday December 26, 2017 at 23:45
xiansam
Junior Member
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December 2017
1
I'm in a bit of a pickle because I sold these tvs to be controlled via rs232. I need the discreet codes to control on/off, input. Does anyone have the hex codes for the MU6300 series?

Last edited by xiansam on December 27, 2017 00:17.
Post 26 made on Friday December 29, 2017 at 08:41
unc2701
Junior Member
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December 2017
3
Pretty sure they're no different than the other models; link here:
[Link: remotecentral.com]

If no luck with those, extron MLC 104's are about $30 (and good to have around). Extron does have a MU6300 driver, so you'd install that, then hook the serial out to your computer serial in, use a terminal to echo incoming messages, then just hit the buttons you've programmed with what codes you want & copy what shows up in the terminal.
Post 27 made on Monday January 8, 2018 at 11:14
RallianceTel
Junior Member
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December 2017
1
UN75MU6300F USB to RS232 control

Here is picture of the USB to RS232 adapter. It has USB connector at one end and 3.5mm socket at the other. Windows did not recognize the devise so I am assuming it is a Samsung proprietary devise. I tried other USB to RS232 adapters and they did not work. Looks like you have to use the Samsung supplied adapter. We got one from our Samsung dealer.

I followed all the instructions for setting up the display from above posts. I plugged it into one of the uSB ports on the display and at first I was receiving garbage back from the display. I switched to the other USB port (top one) and then it worked as expected.

 
Post 28 made on Tuesday January 9, 2018 at 17:52
dlptvsteve
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January 2018
1
I've been asked to share some information regarding serial control activation on two series of 2017 consumer televisions. The two series of consumer TVs, the MU6 and the MU7 series 4K Ultra HDTVs do not feature the conventional "Ex-Link" port found on the MU8 and above series of TV that is used for serial control. The Samsung Ex-Link is a 3.5mm stereo mini port is not featured on the MU6 and MU7 series. Serial control is made possible by connecting a proprietary USB Adaptor that we provide free of charge to most all of our custom installation distributors and any authorized Samsung dealer.

Samsung suggests ordering the USB Adaptor from the authorized distributor that supplies you. If in a jam, we'll ship you directly but strongly recommend getting them from your supplier. AVAD, ALMO, INGRAM, and a few other custom install distributors should have them in stock. I've shipped all these guys thousands, they should have access to them.

The Samsung USB Serial Adaptor is the name of the part. The adaptor connects to the TV's USB and features a 3.5mm stereo mini port on the other end. If you need the DB9 dongle (3.5mm to DB9) for the install, there are many aftermarket accessories available that will work.

Once the USB Serial Adaptor is installed, there is a activation procedure that must be performed. The document can be downloaded from the Samsung Custom Installation Portal once you register. Of course, you must be an authorized Samsung dealer. This is the website address: [Link: samsung.com]

If you are in a jam, we'll accommodate you, but again, strongly recommend getting the USB Serial Adaptors from your TV supplier and register access to our custom installer portal. There is a tremendous amount of product information - CAD Drawings, 2D drawings, Control Codes, product specs and comparison grids. There is also a link for special custom installer tech support that includes support for RS232.

Sorry for all the confusion on this.
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