Your Universal Remote Control Center
RemoteCentral.com
RS-232 & IP Control Forum - View Post
Previous section Next section Up level
Up level
The following page was printed from RemoteCentral.com:

Login:
Pass:
 
 

Topic:
TSU9800 - RFX9600 Fail, but Hyperterminal OK
This thread has 3 replies. Displaying all posts.
Post 1 made on Saturday September 25, 2010 at 14:54
Rolando1948
Long Time Member
Joined:
Posts:
January 2008
37
Hi, I am not totally new to this forum, but have been away for awhile. The RC forums were instrumental a couple of years back in my being able to successfully complete a project with PEP1, TSU9600 and two RFX9600.
As you shall be able to read further on, for the last few days a have been baffled with what essentially boils down to: What is occurring when a ASKII command controlled equipment reacts as expected through Windows Hyper Terminal and has no reaction at all when access through the PEP2/TSU9800 panel and a RFX9600 serial port?
I am using ProntoEditPro2 and have currently updated all the Pronto components to: PEP2.4, TUS9800 panel firmware 7.3.3 and RFX9600 extender firmware 1.4.7.
Problem: While RS232 ASKII commands are sent through Windows HyperTerminal and equipment has been verified to respond correctly , when the same exact command and syntax is inserted into the PEP2 ASCII function command section and downloaded to the panel, the command does blink the correct the RFX9600 extender RS232 serial port led, but the equipment fails to react. As to discard any straight to cross wiring issues between pins 2 & 3, additional iterations of tests are performed with a null modem connector inserted and removed, but to no avail. Subsequent changes and test are made to the ASKII command syntax in the PEP2, by adding \r, \n, etc., and we still get no reaction from the equipment we intend to control. Leaving everything "as is", except for removing the RS232 cable from the extender serial port and connecting it to the PC serial port, the exact same ASKII command is typed and sent through Windows HyperTerminal, with or without \r and the equipment is confirmed to react correctly. We also made conversions of the commands from ASKII to HEX and inserted the commands into PEP2, downloaded them to the panel, but with the same failed results. Thus we have covered and verified to have the correct software and firmware updates, the RS232 cable wiring, baud rate and other serial port parameters, but cannot get the equipment to react when connected to Pronto TSU9800 / RFX9600 combo, but it will invariably react correctly when connected to a PC with the exact same cables, connectors and commands, via Windows HyperTerminal.
In addition we have made tests, tying together pins 4-6 and pins 1-7-8, but still to no avail. The manufacturer's literature (Polycom HDX8000) states that only pins 2,3,and 5 are required. We also connected the RS232 serial port of the RFX9600 to the PC and on Windows Hyper Terminal observed that the command's ASKII characters read exactly the same as was input to PEP2 program, except when we would addition to the command, control characters like \r, which seem to have no effect and to do not reproduce as characters on the Hyper Terminal window. Some test that were performed with commands that had been converted to HEX, when transmitted to the PC and observed through Hyper Terminal, would be shown as the original ASKII characters, but if the HEX converted command contain control characters, then the command would show with the correct ASKII and a few gibberish characters.
I am required to finish this project in the next two or three days, so I am in a dire predicament and have run out options on what to try next, any and all help will be greatly appreciated.
Rolan
Post 2 made on Saturday September 25, 2010 at 17:03
gopronto
Senior Member
Joined:
Posts:
April 2008
1,453
I think you may get a better responce moving this thread to the Pronto Professionla section.

try sending all the string in hex instead of ascii and send that from the Pronto.
Pronto still one of the best Wi-Fi Remotes,
www.ikonavs.co.nz and [Link: axiumcontrol.com] Axium Control
OP | Post 3 made on Saturday September 25, 2010 at 18:53
Rolando1948
Long Time Member
Joined:
Posts:
January 2008
37
Yes, I just did, thanks for the suggestion.
Rolan
OP | Post 4 made on Tuesday September 28, 2010 at 10:59
Rolando1948
Long Time Member
Joined:
Posts:
January 2008
37
Resolved! Please refer to Pronto's Professional Form.
Rolan


Jump to


Protected Feature Before you can reply to a message...
You must first register for a Remote Central user account - it's fast and free! Or, if you already have an account, please login now.

Please read the following: Unsolicited commercial advertisements are absolutely not permitted on this forum. Other private buy & sell messages should be posted to our Marketplace. For information on how to advertise your service or product click here. Remote Central reserves the right to remove or modify any post that is deemed inappropriate.

Hosting Services by ipHouse