I am one of RTI's biggest supporters and recommend the T2+ on various forums

but I am troubled by continuing problems with the LCD display: specifically I have gone through several T2+ units where the LCD display goes blank but the remote otherwise functions, and the static shock problem that takes out the display

I get my T2+ remotes from 2 sources: one from the West coast, the other from the East coast. The last three T2+ remotes from the East coast dealer have different serial numbers but all 3 exhibit shut down of the LCD display: I keep returning them hoping for a good sample

the West coast has given me slightly better yield, but one of them had the dreaded static shock failure

Both dealers are excellent and are happy to exchange/replace the remotes quickly

what I don't understand....why does RTI allow dealers to continue to sell remotes in stock with known issues? why don't they recall them, implement the fixes, and mark them so we know we are getting a remote with the fixes?

I have a dealer friend in Maryland who wants to switch from MX3000's to T2+ units on my recommendation but is hesitant because of the reliability problems

Don't get me wrong: this is still the remote of choice: best in the business, but RTI should get a handle on this issue

Thanks: sorry for the rant

I have Replacement static free bezels on the way from RTI , so all that needs to happen, is for dealers to stock up on these, since they are free, and just swap out the parts for their customers.

there goes the second T2+ display

wiped by static tonight: I kid you not

scheduled to get the first one back repaired tomorrow

this is a serious defect