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T2i Issue
This thread has 3 replies. Displaying all posts.
Post 1 made on Thursday December 27, 2018 at 12:51
Greg C
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We are a Crestron House, but do RTI on occasion on small takeover projects. Had a client we took over about a year ago, and updated equipment and programming. About 6 weeks ago their T2c died, so we repaced it with a T2i and reprogrammed it.
Just got an email that the remote no longer is controlling anything. The remote still does page flips. They have a T2-B that still works fine. Any suggestions?
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Post 2 made on Thursday December 27, 2018 at 20:05
RTI Vincent
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Seems to be a ZigBee issue. Is the remote set for two-way communication via 2.4Ghz? Or are both controllers using a 433Mhz antenna?
Vincent Bova
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Remote Technologies Inc.
OP | Post 3 made on Thursday December 27, 2018 at 22:02
Greg C
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Both remotes are on the 433 antenna. No Zigbee on the system.
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OP | Post 4 made on Friday December 28, 2018 at 13:13
Greg C
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Tech support had me change the channel from the default to 203. That seemed to have solved the issue. First time I have had that issue.
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