So... last several days I cannot open files or if I can they load corrupted or whacky things are occuring. I uninstalled the software and then reinstalled the most current version. Same problem.

I tried extracting the system (a couple of standalone T1B+ remotes) and it crashed everytime.

I tried rebooting the computer... no luck.

I tried a second computer... similar problems but I was able to open a previously saved version.

Posting here since tech support closed after 4pm pacific.

I obviously do not have enough data to gleen anything but... here is what I do know:

1. A File corrupted after converting existing larger file from an RP6 to an XP8s. Did not discover until after I edited and loaded when XP8s reported the config file was corrupted.
2. Another file exhibiting issues after editing and reloading a ZRP6. Some macros do not respond. These are simple operations that have been checked and rechecked for programming errors and there are none.
3. Tried loading a third existing program last edited on another computer. It would not load and it would crash the software even after uninstalling and reinstalling the software. I tried to upload the T1B+ devices and the upload process would crash the software as well.

This all in the last two working days after ages since encountering any problems.

Anyone else having issues???
 

What version of ID were you using? I have had this happen to my personal system file. What's weird is, I version my system changes and back them up and the older version were corrupt even opening on a different computer. Let me know if you would like more info.

When tech support does open definitely call them. They have a way to recover damaged files that has worked for some but not all cases I've heard about.

If you try to open a file on the second computer that you didn't try on the first does it work?

Can you create a new file on either, save it and reopen it?

Wondering if you had either hard drive damage or that version of the software got corrupted and damaged any file you tried to open with it

Not a single issue since...