| Post 1 made on Friday January 31, 2014 at 20:09 |
Craig Aguiar-Winter Senior Member |
Joined:
Posts: | September 2002
1,489 |
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Hello. A customer has a pro24r that's about six months old. When you drop it on the charging dock it won't charge. The red light doesn't come on. He tried his other pro24r on that dock and it worked fine. If the remote were completely dead would the red light not still come in? Wondering if he needs a new remote or battery?
Thanks, Craig.
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My wife says I can't do sarcasm. She says I just sound like an a$$hole. |
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| OP | Post 2 made on Friday January 31, 2014 at 23:10 |
Craig Aguiar-Winter Senior Member |
Joined:
Posts: | September 2002
1,489 |
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Removing the back cover and wiggling the battery a little solved it.
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My wife says I can't do sarcasm. She says I just sound like an a$$hole. |
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| Post 3 made on Friday February 7, 2014 at 16:16 |
Scooper Founding Member |
Joined:
Posts: | March 2002
319 |
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we had one not charging too....RTI tech said do a firmware update....I said no way....did the update anyway...now no issue
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| OP | Post 4 made on Tuesday February 11, 2014 at 22:30 |
Craig Aguiar-Winter Senior Member |
Joined:
Posts: | September 2002
1,489 |
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Excellent. Good to know. Thank you.
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My wife says I can't do sarcasm. She says I just sound like an a$$hole. |
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