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Topic:
Procontrol Pro24r won't control Bell Fibe receiver
This thread has 6 replies. Displaying all posts.
Post 1 made on Monday November 11, 2013 at 20:47
Craig Aguiar-Winter
Senior Member
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I'm cross posting but I'm trying to get the most input so I'm only a little bit sorry.

I can not get the Pro24r to control the Bell Fibe receiver (VIP2502). I learned the codes and that went as usual (they were not in the database), but not a single one works.

Has anyone else used this combo, or have any recommendations? Does anyone know if the Bell Fibe boxes have an American counter part that I can try the codes for?

I will be calling tech support tomorrow while I'm on sight, but I'm just covering all of the angles.

Thanks, Craig

Additional info:

All codes are coming from the remote - no processor
TV, BD, Apple TV, Receiver all work fine.
Nothing blocking anything
Fibe box is IR only, no RF
No IR flashers or repeater is being used, line of sight


I'm thinking of seeing if my Harmony has the codes and if so, learning from it?
My wife says I can't do sarcasm. She says I just sound like an a$$hole.
OP | Post 2 made on Monday November 11, 2013 at 22:09
Craig Aguiar-Winter
Senior Member
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1,489
I found out it may be made by Motorola and there is a set of codes for VIP#### IP boxes. I'll report back tomorrow.

Craig
My wife says I can't do sarcasm. She says I just sound like an a$$hole.
OP | Post 3 made on Tuesday November 12, 2013 at 20:08
Craig Aguiar-Winter
Senior Member
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September 2002
1,489
None of the code sets I found work? What did work? A call to tech support. They emailed me the file and the was no more problem.

Craig
My wife says I can't do sarcasm. She says I just sound like an a$$hole.
Post 4 made on Friday December 6, 2013 at 13:33
FRR
Advanced Member
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918
Which tech support did you call?
Logic is a systematic method of coming to the wrong conclusion with confidence.
OP | Post 5 made on Saturday December 7, 2013 at 17:34
Craig Aguiar-Winter
Senior Member
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September 2002
1,489
Sorry for the tardy reply. I called Procontrol. I'm starting to learn not to mess a round all day trying random stuff and just to call them. They have the sollution. I guess that's the point though.

Craig
My wife says I can't do sarcasm. She says I just sound like an a$$hole.
Post 6 made on Wednesday December 18, 2013 at 20:17
FRR
Advanced Member
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918
Thx
Logic is a systematic method of coming to the wrong conclusion with confidence.
Post 7 made on Wednesday December 18, 2013 at 22:37
goldenzrule
Loyal Member
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Posts:
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8,470
If they have the codes that work in a file, why are they not made available to you via the database?


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