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Topic:
XP8/RM433
This thread has 8 replies. Displaying all posts.
Post 1 made on Monday July 22, 2013 at 18:33
Bauer83
Long Time Member
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I have had a weird problem arise after two years of solid operation. My XP8 is no longer reacting to RF trigger codes. The RM-433 is flashing green to show that it has indeed received the RF code, but nothing is happening on the processor. All the system macro codes work through both our ipad and android phone, so I am currently stumped.

Any one have this happen?
Post 2 made on Tuesday July 23, 2013 at 09:44
TRCGroup
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Dd you try swapping out the RM-433? It may have gone bad.
"You can't fix stupid."
OP | Post 3 made on Tuesday July 23, 2013 at 13:02
Bauer83
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Didn't have one lying around, so will pick one up from the shop on the weekend and give it a try. Figured that may be the case, and I will bring an extra power supply for the xp8 as well, but from what I can see, that is not the problem.
Post 4 made on Thursday July 25, 2013 at 01:15
Glackowitz
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I had a similar issue with a RP-6, looked like everything was working fine but swapping antennas didn't fix it...changed the power supply and we were in business.
There's no worse feeling than that millisecond you're sure you are going to die after leaning your chair back a little too far.
Post 5 made on Thursday July 25, 2013 at 13:08
rryan
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I had a similar experience with XP-8 and RM-433, we swapped out the power supply, no change at all, I called RTI tech support a few times until finally somebody told me that the RM-433 in time stops blocking outside RF interference, once I swapped them (though they seemed to work fine), the system went back to proper operation.
OP | Post 6 made on Friday August 2, 2013 at 11:27
Bauer83
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On July 25, 2013 at 01:15, Glackowitz said...
I had a similar issue with a RP-6, looked like everything was working fine but swapping antennas didn't fix it...changed the power supply and we were in business.

Well, it wasn't the RM433 so I will need to try a new power supply. Funny thing is that both Ethernet and Zigbee communications work perfectly, and there appears to be no interference on the RM433.
Post 7 made on Sunday August 4, 2013 at 06:35
goldenzrule
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I am not sure how it would change unless a firmware update was performed and somehow changed the settings, but did you check to make sure the checkbox to allow communication with the RM433 is checked? I am pretty sure the lights would flash with button presses on the RM433 but no signals would be transferred to the equipment. Something small to check but worth a look.
OP | Post 8 made on Wednesday August 7, 2013 at 22:38
Bauer83
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On August 4, 2013 at 06:35, goldenzrule said...
I am not sure how it would change unless a firmware update was performed and somehow changed the settings, but did you check to make sure the checkbox to allow communication with the RM433 is checked? I am pretty sure the lights would flash with button presses on the RM433 but no signals would be transferred to the equipment. Something small to check but worth a look.

Where exactly is this option? Do you mean under each individual device that the control choice is RF trigger codes?

I am drawing a blank on this one as if there is an option on the XP8, I can't seem to find it.
Post 9 made on Thursday August 8, 2013 at 09:46
goldenzrule
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On August 7, 2013 at 22:38, Bauer83 said...
Where exactly is this option? Do you mean under each individual device that the control choice is RF trigger codes?

I am drawing a blank on this one as if there is an option on the XP8, I can't seem to find it.

Sorry, I was thinking of the XP3. The 8 looked like a 3 on my phone. I don't believe you have to enable it on an XP8 but I have not used one before so can't say for sure.


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