Everyone beware of this remote. I have attempted to get repeatable operation out of it for many months now and have gone back to my old pronto.

Infrared signal much too weak. Then I bought the RF unit.....no progress. Sometimes it works and sometimes it doesn't. Pronto still working great after laying on the garage floor for six months.

No response from the manufacturer after many attempts.
By anything except this piece of junk and save your hard earned cash.

I could have tried to sell it here but the satisfaction of trashing it was too compelling.

I am certainly sorry to hear that someone has had a bad experienced with the T2. I have actually had all of the problems discussed on this forum. I have however have been able to resolve all of them without returning a remote to RTI. I do this for a living and fnd myself able to do extensive troubleshooting without ever having to rely upon tech support. The RTI is extremely powerful, even more so than the Pronto. I urge anyone who has problems to stick with it and they will eventually have the best system available short of buying a Crestron. This forum has been a good resource for the do-it-yourselfer, people have been able to pick the brains of the pros who have figured it out already. I stand by this product and having worked with most it really doesn't get any better.

Matt,

From the perspective of a professional installer, I can see many benefits using the terrific configuration software. This, in addition to the hard cursor keys is why I purchased the T2.

Setup and configuration is easy, even for us amateurs, however this does not compensate for the unit's extremely weak ir signal/range and intermittent lapses in unit output while pressing buttons.

If you could take some time to explain to the forum how you worked around these issues, I will gladly retract my negative statements and purchase a new one.

Biggest disappointment though has been with RTI's lack of response to my questions.

Well,
I think that the so called weak output and or intermittent IR functionality is mostly a function of how the codes were captured. One example I will site is the Ecostar satellite codes. The default repeats in the remote is set to one. When using these codes in a macro they don't work at all, and when using them as hard buttons they only work if you should happen to hold the buttons down long enough. Solution: Open up the remote in the IR library and increase the minimum # of repeats to 3. Works flawlessly everytime. Another issue that I have found is that people rarely capture their codes in a dark room following all of the guidlines layed out in the manual. This is not an issue for 90% of the remotes out there. It did prove to be an issue for Harmon Kardon remotes though.
on the topic of the IRF-6 this unit is wonderful. RTI also has some guidlines that rarely get followed. For instance: Your stack of equipment puts out RF frequencies that may or may not interfere with you IRF-6 There is two considerations, where you mount the box and or where you mount the antenna.
All TV's put out RF interferance as well as magnetic fields in the case of CRT's . Also Plasma screen TV's put out a high amout of IR signals of the face. This is no joke, we had a zantech repeater system and a lesser remote and that tv put out a signal that some peice of equipment understood about every 5 min. We used an RTI to fix that. It was tricky because the room it was in was covered with mirrors. this is a problem because mirrors us an aluminum film for the reflective surface. It was like trying to get rf signals into a feraday box.
I am not trying to get anyone to retract anything, I honestly feel bad when someone has a bad experience with a product like this because with that kind of power comes a higher level of troubleshooting. I try to contribute to this list whenever possible to help others with this. have fun with your entertainment system though that is what its all about.